Education Support Officer (Clinical) - Targeted

• Full time fixed term until 5 July 2027 with the Westmead Clinical School team, based at Westmead Hospital, with an expectation of four days onsite per week.
• We are seeking an Education Support Officer (Clinical) to join our dynamic and collaborative team, supporting the delivery of the Doctor of Medicine program across the Western Sydney (Baludarri) Health Precinct.
• Base Salary $107,133 + 17% superannuation

Indigenous Targeted Role

This is a Targeted Aboriginal and Torres Strait Islander Position. While we welcome applications from all candidates, this is a targeted role for Aboriginal and Torres Strait Islander people. As part of our commitment to diversity and inclusion, Aboriginal and Torres Strait Islander candidates will be assessed as a priority. This Exemption is claimed under Section 21 of the Anti-Discrimination Act 1977.

About the opportunity

The Faculty of Medicine and Health is looking for an Education Support Officer (Clinical) to support the provision of a broad range of educational support services to academic and teaching staff, in the management of the Doctor of Medicine (MD) Program.

This position requires you to be on site a minimum of 4 days a week. Hybrid working options will be decided with your manager if you are successful in this position.

Your key responsibilities will be to:

• coordinate and provide administrative support for clinical teaching including the recruitment, engagement and ongoing relationship management with paid and non-paid clinical tutors and supervisors, including timetabling and logistical management (including booking and preparation of teaching spaces) of the tutor base.
• liaise with and build strong relationships with key staff and relevant stakeholders, including staff, academics, and clinicians from the LHD.
• logistical support of clinical and knowledge-based assessments within the medical program
• provide an exceptional student experience that fosters a positive learning environment, cultivates student success, and promotes a sense of inclusivity and belonging within the medical program and university.

About you

To be successful in this role, you:

• thrive in a fast-paced, dynamic environment that can rapidly shift from day to day
• demonstrate initiative and take proactive measures to anticipate and address challenge
• are able to maintain composure and effectiveness in high-pressure situations
• have exceptional stakeholder engagement and communication skills and can negotiate with influence across a range of varied stakeholder groups internally and externally
• demonstrate a strong understanding of an exceptional student experience preferably in the tertiary education sector
• have excellent time and workload management skills with demonstrated ability to prioritise effectively, manage multiple tasks, meet deadlines and achieve required outcome
• have demonstratable experience in continuous process improvement initiatives; particularly, committed to creating a meaningful standard operating procedure (SOP), and creating new workflows
• demonstrate advanced proficiency in various computer applications including but not limited to Microsoft 365 with the ability to leverage technology effectively to streamline processes and enhance productivity.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks and declarations 

Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University.  Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement 

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. 

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. 

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Lena Germinarios, Recruitment Operations by email to [email protected]

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

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