The Role
Manage relationships with approved education institutions, advise providers on nursing and midwifery education standards, support programme approvals and modifications, review evidence, identify risks, and make quality assurance recommendations. The role requires stakeholder engagement, regulatory judgement, analytical assessment, reporting, and collaboration to improve educational quality and protect the public. Regular regional travel and hybrid office attendance are required.
Summary Generated by Built In
About the Team
The Education Quality Assurance Team plays a vital role in ensuring nursing, midwifery and nursing associate education programmes across the UK meet the standards required to prepare safe and effective professionals for registration.
Working closely with approved education institutions (AEIs), practice learning partners and key stakeholders, the team provides proactive quality assurance support, guidance and oversight to help providers develop, deliver and continuously improve high-quality education programmes.
The team acts as the primary relationship holder for universities and works collaboratively with colleagues across Education Monitoring and Education Concerns to identify risks, share intelligence and ensure education providers continue to meet regulatory standards. Together, these teams help protect the public by promoting excellence in healthcare education.
Your Role and Impact
As an Education Quality Assurance Officer, you will be the key relationship lead for a portfolio of approved education institutions within a designated region of the UK.
You will work proactively with universities and education providers, helping them understand and implement our standards, supporting programme approvals and modifications, and ensuring they have the guidance and tools required to deliver high-quality education.
Often described as the "front door" to education quality assurance, this role combines relationship management, quality assurance, stakeholder engagement and regulatory decision-making. You will build trusted relationships with providers while exercising sound judgement when reviewing programme proposals, assessing evidence and identifying emerging risks.
In this role, you will:
- Manage relationships with a portfolio of approved education institutions across your allocated region.
- Act as the primary point of contact for universities, providing advice and guidance on standards and regulatory requirements.
- Support programme approvals, modifications and ongoing quality assurance activities.
- Review documentation and evidence to determine whether programmes meet regulatory expectations.
- Analyse intelligence, information and assurance data to identify emerging risks, themes and trends.
- Exercise delegated authority to make recommendations and support decisions relating to educational quality and programme delivery.
- Produce reports, recommendations and briefing materials to support governance and decision-making processes.
- Work collaboratively with colleagues across education, policy, communications and regulatory functions.
- Support providers to improve educational quality and student experiences.
- Contribute to the development of guidance, resources and improvements that enhance quality assurance activity across the sector.
We are recruiting for three positions covering the following patches.
- Scotland and East of England
- Wales and Northwest England
- London
Candidates should indicate their preferred region as part of their application.
As the role involves building strong relationships with providers and undertaking visits where required, regular travel throughout your allocated region forms an important part of the role. We welcome applications from candidates based across the UK and recognise the value of regional knowledge and experience of local higher education systems.
What You Will Bring
We are looking for individuals who are passionate about educational quality, relationship management and public protection.
You will bring:
- Experience working within higher education, quality assurance, healthcare, regulation, professional standards, compliance or a related environment.
- Strong stakeholder management skills and the ability to build trusted relationships with a diverse range of partners.
- Experience interpreting and applying standards, frameworks, policies or regulatory requirements.
- Excellent attention to detail and the ability to make accurate, evidence-based decisions.
- Strong analytical skills with the ability to identify risks, themes and opportunities for improvement.
- Excellent written and verbal communication skills, with the confidence to influence and challenge constructively.
- The ability to manage competing priorities and deliver high-quality outcomes in a complex environment.
- Sound judgement and the ability to balance risk, quality and stakeholder needs effectively.
- A commitment to fairness, consistency, inclusion and public protection.
Experience or knowledge of nursing, midwifery, nursing associate education, healthcare education or higher education quality assurance would be particularly advantageous. However, we welcome applications from candidates with transferable experience from wider regulatory, quality assurance or professional standards environments.
Benefits
- 30 days annual leave
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid working
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
Additional Information
The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.
Hybrid Working Policy
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Hybrid Working Policy
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.
For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustments
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
About
Our vision is for safe and effective nursing and midwifery practice across the four countries of the UK – regulated and supported by the NMC – a fit for the future organisation, with fairness and equity at the heart of everything we do. Our role is to protect the public and maintain confidence in the nursing and midwifery professions. As the largest independent regulator in Europe of more than 860,000 nursing and midwifery professionals, we have a crucial role in making this a reality. We do this by setting and promoting high education and professional standards for all future and registered nurses and midwives in the UK and nursing associates in England. We also ensure every nurse, midwife and nursing associate on our Register meets clear standards of conduct and practice which protects the public and the reputation of our professions. We have a duty to investigate concerns and to take steps to protect the public in the relatively rare instances where we need to limit or restrict a nurse, midwife or nursing associate’s right to practise. We are building a new NMC with integrity, fairness, respect, equity and effectiveness at its core. We are determined to improve and modernise our culture and ways of working. This will ensure that the public and professionals feel confident in our work.
Skills Required
- Experience working within higher education, quality assurance, healthcare, regulation, professional standards, compliance, or a related environment.
- Strong stakeholder management skills and ability to build trusted relationships with diverse partners.
- Experience interpreting and applying standards, frameworks, policies, or regulatory requirements.
- Excellent attention to detail and ability to make accurate, evidence-based decisions.
- Strong analytical skills, including identifying risks, themes, and improvement opportunities.
- Excellent written and verbal communication skills, with confidence to influence and challenge constructively.
- Ability to manage competing priorities and deliver high-quality outcomes in a complex environment.
- Sound judgement and ability to balance risk, quality, and stakeholder needs.
- Commitment to fairness, consistency, inclusion, and public protection.
- Knowledge or experience in nursing, midwifery, nursing associate education, healthcare education, or higher education quality assurance.
- Ability to attend an office location two days per week under the hybrid working policy.
- Ability to undertake regular travel throughout the allocated UK region.
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The Company
What We Do
Independent regulator of 860,801 nursing and midwifery professionals. We cannot take referrals via social media, please see our website: http://nmc.org.uk/ftp
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