Education Project Coordinator (Learn Education)

About LEARN Corporation

LEARN Corporation is Thailand’s leader in lifelong-learning EdTech. Guided by our conviction that “learning opportunities can improve one’s quality of life,” we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others—advancing Thai society together.

Across 12-plus business units—including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more—we reach hundreds of thousands of learners every year. Our dream is to serve as a private “ministry of education,” upgrading education nationwide and preparing every learner for the future.

We're looking for a mission-driven Education Project Coordinator to join our Learn Education team, helping to deliver high-quality learning solutions to schools across Thailand. Join us and shape the next chapter of learning in Thailand.

Join us and shape the next chapter of learning in Thailand.

1. Account & Relationship Management

• Serve as the main point of contact for partner schools, building strong, trust-based relationships.
• Drive customer retention and renewal efforts to meet or exceed revenue targets for your assigned territory.
• Systematically manage the customer pipeline, clearly tracking renewal, upsell, and at-risk accounts.
• Ensure high levels of customer satisfaction and trust, turning schools into advocates for Learn Education.

2. Project Coordination & Solution Delivery

• Lead the end-to-end delivery of educational solutions, from initial setup to ongoing support.
• Analyze the specific needs and context of each school to design and propose appropriate solutions.
• Coordinate with internal teams (Academic, Tech, Operations) to ensure smooth and timely service delivery.
• Develop and manage project timelines, track progress, and ensure all milestones are met.

3. Impact & Usage Enablement

• Monitor the usage of our learning systems to ensure schools, teachers, and students are actively engaged.
• Facilitate training, workshops, and other activities to help users maximize the value of our platforms.
• Gather and analyze feedback from users to identify areas for improvement and drive learning impact.
• Translate customer insights into actionable recommendations for our product and service teams.

4. Operational Excellence & Reporting

• Oversee the operational aspects of service delivery, including course activation and system configuration.
• Prepare and maintain clear documentation, including meeting notes, status reports, and feedback summaries.
• Partner with the finance and operations teams to ensure project delivery is within budget and scope.
• Streamline internal coordination processes to enhance efficiency and accuracy.

What You’ll Bring

• Bachelor’s degree in any field (Education or Business Administration is a plus) with at least 1 year of experience in Customer Success, Account Management, or B2B Sales.
• Excellent communication and coordination skills, wrapped in a strong service mindset. You know how to build trust, collaborate with internal teams, and turn customer feedback into constructive action.
• A proven ability to take full ownership of timelines and outcomes, with a solid foundational understanding of customer retention, renewal processes, and sales pipeline management.
• Familiarity with Learning Management Systems (LMS) or educational platforms, coupled with hands-on experience in facilitating workshops, training sessions, or activities for teachers and students.
• Proficiency in Microsoft Office or Google Workspace (especially Excel/Google Sheets), with basic data analysis skills such as using Pivot Tables or creating simple performance dashboards.
• A valid driver's license and a willingness to travel to client sites to deliver exceptional on-the-ground support.