Education Impact Consultant - Talent

Posted 11 Days Ago
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Dallas, TX, USA
In-Office
59K-83K Annually
Junior
Information Technology • Consulting
More Power. Stronger School.
The Role
Supports PowerSchool clients in adopting and effectively using education software. Acts as a product subject matter expert, advises stakeholders on best practices, aligns product usage with district goals, monitors adoption, mitigates risks, supports escalations, shares progress data, and facilitates webinars. Partners with customer success and account teams to improve satisfaction, retention, and long-term client outcomes across an assigned region.
Summary Generated by Built In
Overview

About PowerSchoolAt PowerSchool, we power education for students around the world. As the global leader in cloud-based K-12 software, we support the full education ecosystem—from the central office to the classroom to the home. Joining PowerSchool means being part of a mission-driven team that is transforming K-12 education by helping schools operate more effectively and deliver better outcomes for educators, students, and families.

Team Overview

The Education Impact Consultant partners with client account teams to help districts achieve success with the PowerSchool products used by students, teachers, counselors, and administrators. When the account team identifies a need, the consultant engages with the client to share best practices, provide product expertise, and drive improved usage and adoption of key PowerSchool solutions.


This role collaborates closely with the account team during various client touchpoints to support the partnership. Responsibilities may include monitoring product adoption, advising on product-specific best practices, aligning district goals to product usage, and addressing risks identified by the account team.


The Education Impact Consultant does not manage an assigned book of business but instead supports clients within a designated region on an as‑needed basis. The primary objective of this role is to strengthen clients’ understanding and adoption of their PowerSchool investments—ensuring long-term retention and a valued, ongoing partnership.


Responsibilities
  • Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Act as a client-facing subject matter expert for a solution area and assist with client product awareness, understanding and adoption
    • Serve as an adoption advisor to clients who need additional product support during their client journey
    • Meets with key client stakeholders identified by the CSM and/or account team to consult on adopting and using the implemented software. This consultation may involve sharing product-specific best practices, aligning district goals to product solution usage, and identifying and mitigating risk. 
    • Partner with the CSM to help develop and track annual goals in alignment with the school/district mission, vision, and strategic plan. 
    • Fulfill requests submitted by the account team for assistance with clients in their assigned territory.
    • Upon request, share reports and other data analysis to inform a client of their continued progress against high level goals. 
    • Work cross-functionally to recognize areas of risk and identify solutions to optimize outcomes for customer retention. 
    • Support the CSM on escalations that may require product-specific knowledge to ensure customer satisfaction and retention.  
    • Upon request, engage with identified client to provide recommendations for optional product usage
    • Work across the Success team to support any customer meeting and/or review that requires product knowledge expertise for the discussion
    • Serve as an internal consultant to other projects functions related to solutions where EBC has expertise. 
    • As needed, consult on PowerSchool implementation engagements post go-live to ensure client has access to ongoing resources to drive usage and adoption  
    • Facilitate EBC-led user group webinars and act as product expert to guide webinar attendees to successfully learn about product releases, roadmap, seasonal product-specific topics, and solution area best practices.  
    • All other duties as assigned by management.  
QualificationsMinimum Qualifications
  • Minimum of 2 years of relevant and related work experience.
  • Bachelor’s degree or equivalent, or equivalent years of relevant work experience.
  • Travel occasionally, up to 25-30%, for key moments such as team summits, training, customer meetings, company events, etc., with increased frequency during peak periods based on business demands.
  • (Add up to 4 more, keep them objective and qualifiable/quantifiable if possible)
  •  
Preferred Qualifications
  • Bachelor’s degree required.
  • 2+ years of experience in educational technology, including supporting product adoption and usage.
  • 2+ years of related experience supporting cross‑functional teams, project operations, or business development.
  • School system experience in administration, assessment, counseling, curriculum & instruction, IT, finance, or business operations strongly preferred.
  • Experience with data visualization or software implementations (PowerSchool experience a plus).
  • Experience with Gainsight and Salesforce preferred.
  • Strong client service orientation with the ability to lead discussions confidently.
  • Self‑motivated, adaptable, and able to solve problems independently.
  • Able to manage multiple projects and maintain accuracy with detailed work.
  • Strong process orientation with the ability to evaluate and improve workflows.
  • Excellent organizational, research, project management, and communication skills.
  • High attention to detail and comfort working with large data sets.
Compensation & Benefits Compensation & Benefits

PowerSchool offers the following benefits:

  • Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
  • Flexible Spending Accounts and Health Savings Accounts
  • Short-Term Disability and Long-Term Disability
  • Comprehensive 401(k) plan
  • Generous Parental Leave
  • Unrestricted paid time off (known as Discretionary Time Off - DTO)
  • Wellness Program, including ClassPass & Employee Assistance Program
  • Tuition Reimbursement
  • Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $58,700 - $82,900 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing [email protected].

Skills Required

  • At least 2 years of relevant and related work experience
  • Bachelor's degree or equivalent years of relevant work experience
  • Ability to travel occasionally, up to 25–30%, including during peak business periods
  • Experience in educational technology, including supporting product adoption and usage
  • At least 2 years of experience supporting cross-functional teams, project operations, or business development
  • School system experience in administration, assessment, counseling, curriculum and instruction, IT, finance, or business operations
  • Experience with data visualization or software implementations
  • Experience with Gainsight and Salesforce
  • Strong client service orientation and ability to lead discussions confidently
  • Ability to manage multiple projects and maintain accuracy with detailed work
  • Strong process orientation and ability to evaluate and improve workflows
  • Excellent organizational, research, project management, and communication skills
  • High attention to detail and comfort working with large data sets

Powerschool Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Powerschool and has not been reviewed or approved by Powerschool.

  • Healthcare Strength — Health coverage includes medical, dental, and vision with an HSA option and company HSA match, plus life insurance and short/long‑term disability. Wellness resources such as an Employee Assistance Program and ClassPass are also part of the package.
  • Retirement Support — A 401(k) with company match is offered and highlighted across company materials and job postings. Vesting on the match is described as not immediate.
  • Leave & Time Off Breadth — Discretionary Time Off (unlimited PTO) for many U.S. roles and paid holidays are emphasized, with recent postings confirming the DTO approach. Paid parental leave is also cited in company materials.

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The Company
Chennai, Tamil Nadu
3,302 Employees
Year Founded: 2008

What We Do

PowerSchool is a leading provider of cloud-based software for K-12 education in North America. Its mission is to empower educators, administrators, and families to ensure personalized education for every student journey. PowerSchool offers end-to-end product clouds that connect the central office to the classroom to the home with award-winning products including Schoology Learning and Naviance CCLR, so school districts can securely manage student data, enrollment, attendance, grades, instruction, assessments, human resources, talent, professional development, special education, data analytics and insights, communications, and college and career readiness. PowerSchool supports over 60 million students in more than 90 countries and over 18,000 customers, including more than 90 of the top 100 districts by student enrollment in the United States.

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