Education Coordinator- Supply Chain

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Responsible for developing, coordinating, and delivering comprehensive training programs for Supply Chain Management (SCM) team members and customers including clinicians. This role involves creating high-quality onboarding and education materials, managing the logistics of training delivery, overseeing the completion of training programs, and tracking training compliance and outcomes. Responsible for ensuring that all training materials are effectively communicated and socialized with key stakeholders.

Job Duties

• Collaborate with Supply Chain leadership and the enterprise learning and development team to create and update comprehensive onboarding and ongoing training materials for SCM team members and customers, ensuring alignment with healthcare industry best practices and organizational goals.
• Facilitate onboarding and ongoing education sessions, utilizing a variety of teaching methods and tools to engage learners and enhance retention. Provide support and guidance during training sessions to ensure participants fully understand the material and promote continuous learning and professional development within the SCM team.
• Design and produce onboarding and educational materials for SCM customers, including clinicians, to support their understanding of SCM processes and procedures. Develop user-friendly guides and resources to help customers navigate SCM systems and tools effectively.
• Communicate training materials and requirements to stakeholders, including SCM leadership, team members, and external partners, and obtain buy-in. Ensure stakeholders are aware of training schedules, content, and objectives and gather feedback to continually improve training programs.
• In conjunction with Supply Chain Leadership and Marketing create, plan, and track various SCM communication tools for SCM staff as well as Jefferson Health associates (I.e Newsletters, Intranet Website). With direction from Supply Chain Leadership and Marketing develop a SCM portfolio of SCM specific branded documents used for day to operations and/or communications.
• Manage the logistics of training delivery, including scheduling sessions, booking venues, arranging necessary equipment, and attendance/compliance management.

Minimum Qualifications

• Bachelor’s Degree or equivalent work experience.
• 4 years in education, change management, and/or previous experience in training and development, preferably within a supply chain, or healthcare environment.
• Excellent instructional design and presentation skills.
• Proficiency in using training software and tools.
• Exceptional communication and interpersonal skills, with the ability to engage and motivate learners.
• Strong organizational skills and attention to detail.
• Ability to analyze training data and draw actionable insights.

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

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