Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
The role within the Customer Empowerment (CE) team is responsible for working with cross-functional stakeholders, subject matter experts, and enablement business partners to build high-quality online learning experiences for our customers and partners. Our mission is to combine well-curated design with sound instructional principles to build an amazing customer education experience. This role will be responsible for creating and maintaining educational & training materials for our Products and Professional Services (PS) offerings and delivering that training to our customers and partners. This role is responsible for building materials for new product launches, sales process updates, and sales tool updates among others. The ability to handle multiple projects successfully will be critical in this role. Ideally, you have Instructional design, training facilitation, and/or training delivery experience and a portfolio of projects to demonstrate your design and development process.
The person in this role will be required to travel up to 25% of the time annually.
What You'll Do:
- Design and development of curriculum, courses, and eLearning modules
- Facilitate & deliver customer-facing training sessions
- Designs learning activities and assessments
- Collaborates with subject matter experts to develop course content
- Conducts needs analysis for new projects
- Work with subject matter experts to identify the target audience’s training needs
- Manage projects throughout their lifecycle to ensure on-time & high-quality delivery
- Manage stakeholders and subject matter experts throughout the design and development process
- Decide criteria used to evaluate learner performance and develop assessment tools to measure
- Analyzes, updates, and refines existing content
- Support instructional design team members through design jams and project reviews
What We're Looking For:
- 3+ years of Instructional Design experience
- Telematics industry experience required
- 1+ years of training facilitation or classroom delivery preferred
- Software as a Service (SaaS) customer-facing training required
- Exceptional communication (both verbally and written), presentation, and interpersonal skills
- In-depth knowledge of learning theories and instructional design models
- Excellent time management and organizational skills
- Experience with project management
- Experience with e-learning design platforms such as Articulate 360
- Ability to write effective copy, instructional text, and audio and video scripts
- Ability to prioritize and manage multiple simultaneous deadlines
- Spanish or French Language proficiency preferred
Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits
The base compensation range for this role is:
$68,000—$103,000 USD
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
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What the Team is Saying
What We Do
Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery. Visit gomotive.com to learn more.
Why Work With Us
We work hard, with humility and we see our efforts rewarded in tangible ways every day. At Motive, you’ll have the chance to make a difference for the drivers who keep our world moving. We trust each other to do great work because together we can achieve collective goals that reach beyond the physical economy.
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Motive Offices
Remote Workspace
Employees work remotely.
