Education and Development Department Administrator - Newton, MA

The Education and Development Department Administrator is a unique opportunity to contribute to the Education and Development Department by supporting department leadership and overseeing key department functions for all constituents. This position will serve as a critical team member, providing strategic direction and support for multiple functions. The role will manage department events and meetings; managing department customer service, organizational technologies, and systems; managing contracts, vendors and invoicing processes; and leading department engagement committees, recognition, and communication processes. The position will play key roles in the planning, logistics and execution of large-scale company-wide meetings for field operations (Regional Director and Center Director Summits), department PR and speaking engagements, and external sponsorship events.

This Onsite role requires in-person work at our Newton, MA headquarters.

Importantly, the position will also be responsible for providing strategic administrative leadership to the Chief Academic Officer, including managing calendars, meetings, travel, and expenses. This role requires independent judgment and decision-making on matters impacting departmental operations, vendor relationships, annual budget and fiscal management, and organizational priorities.

Responsibilities:

• Play a key role in end-to-end event planning and logistics for multiple Center Director (CD) and Regional Manager (RM) Summits each year, as well as external and sponsorship meetings and events

• Direct and supervise assigned event staff from home team department

• Oversee assignments, logistics, support preparation, and onsite support for event guests and senior leaders

• Plan and execute department meetings, including creating agendas, sending invitations, organizing contributors, and ensuring high-quality execution

• Own department wide customer service One Support functions and processes, organizing other team member’s responsibilities, tracking timelines and completions, ensuring high-level of customer service. Providing analysis and reporting on trends and performance, and making recommendations for process and product improvements

• Manage vendors and SLAs, monitor real-time issue resolution, and measure outcomes (feedback, engagement, budget variance) to drive continuous improvement

• Manage department-wide contracts process, including working with vendors, partnering with internal departments, tracking contract details and timelines, ensuring deliverables, and executing payments

• Manage PO/invoicing process for department liaising with procurement, legal, and accounts payable

• Contribute to department roadmap execution, following up on timelines and deliverables. Create communication protocols to ensure timely updates and transparency across the department

• Play a key role in the development, coordination, and scheduling of PR, speaking engagements, and publications for internal and external audiences. Research, draft, and edit documents

• Maintain and optimize shared resources, drives, and collaboration spaces to serve as effective information and connection tools for the department

• Manage and ensure department members have the tools, technology, and resources needed to organize, collaborate, and meet annual objectives

• Lead department engagement, appreciation, and performance activities, processes, and schedules. Coordinate and direct department committees ensuring compliance with policies and expectations

• Proactively anticipate CAO needs, provide insights, and execute tasks that advance key priorities and organizational objectives. Handle sensitive information with the highest level of discretion.

• Manage CAO calendar, prioritize meetings, and coordinate complex travel and event logistics

• Screen and prioritize communications, exercising discretion in responding on behalf of leadership

• Contribute to strategic financial management of department.

• Contribute to or lead special projects, as assigned

Required Qualifications:

• Associate Degree in Early Childhood Education or related education field Required. An additional 5 years of relevant experience would be considered in lieu of the degree being related to early childhood education or education.

• 5 years Supporting a large department or organization that includes managing multiple tasks and responsibilities, including, but not limited to finances Required

• Up to 30% travel

Preferred Qualifications:

• Bachelor's Degree in Early Childhood Education or related education field - Preferred

• 3 years End-to-end event planning and ability to work within an established budget - Preferred

• Intermediate to advanced MSOffice Skills

• Experience supporting employees in multiple states in a national organization.

• Skilled at understanding complex requirements and various state regulations.

• Preferred experience in early childhood education, particularly in childcare programs or early care and learning centers.

• Digital literacy and comfort with learning new technical systems and skills

• Writing and editing skills, including speeches and presentation

• Ability to anticipate needs, risks, and opportunities

• Highly organized and detail-oriented; reliable follow-through

• Creates systems and uses tools to function with and increase efficiency and effectiveness

• Proactive problem-solving, solution-oriented

• Event and meeting management experience

Compensation:

The annual salary for this position is between $71,000 – $80,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance
• Paid vacation, sick, holiday, and parental bonding leave
• 401(k) retirement plan
• Long-term and short-term disability insurance
• Life insurance
• Money-saving discounts and financial planning tools
• Tuition assistance and education coaching
• Caregiving support and resources for the children and adults in your family
• Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness

Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 80 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law).

Deadline to Apply:

This posting is anticipated to remain open until 2/27/2026.

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.