EdTech Operation Specialist

Posted 3 Days Ago
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Santa Clara, CA, USA
In-Office
25-25 Hourly
Entry level
Edtech
The Role
Support day-to-day operations across multiple Bay Area learning centers, coordinate with center managers, assist with meetings and projects, provide in-person launch/event support, and help improve cross-center communication and processes as the company grows.
Summary Generated by Built In
EdTech Operations Specialist (Entry-Level)

📍 Location: Bay Area, CA (On-site, multi-center support)

🕒 Type: Full-time | Hourly ($25/hour)

About the Role

We’re looking for an Entry-Level EdTech Operations Specialist to support daily operations across our centers and work closely with center managers. This is a hands-on, on-site role ideal for someone early in their career who wants to learn how education operations work in real environments.

Growth & Career Development

We are a new and growing personalized learning brand.

We currently operate multiple centers while expanding, with plans to continue opening more locations across the Bay Area.

This role is designed to grow alongside the company.

You will begin by supporting day-to-day operations and center managers. As we open more centers, your scope, ownership, and responsibilities will expand, with opportunities to take on larger operational initiatives and grow into a more senior operations role over time.

Growth is based on performance, ownership, and team needs — not just tenure.
What You’ll Do
Role Responsibilities
  • Support day-to-day operations across multiple learning centers
  • Collaborate with center managers to ensure smooth and consistent execution
  • Assist with cross-center communication and coordination
Manager & Team Support
  • Work closely with center managers through ongoing check-ins
  • Support alignment, follow-ups, and continuous improvement
  • Grow into a coaching and leadership support role over time
Meetings & Projects
  • Support regular manager meetings and ongoing initiatives
  • Assist with tracking priorities and next steps across teams
On-Site & Cross-Center Support
  • Provide in-person support across Bay Area centers as needed
  • Support launches, events, and new initiatives
Who This Role Is For
  • Someone early in their career who wants hands-on operations experience
  • Comfortable working in fast-paced, real-world environments
  • Organized, reliable, and detail-oriented
  • Strong communicator who enjoys helping others solve problems
Qualifications
  • 0–2 years of experience in operations, education, tutoring centers, or related fields
  • Bachelor’s degree preferred but not required
  • Comfortable traveling between locations in the Bay Area
  • Interest in education, personalized learning, or operations
Compensation & Benefits
  • $25/hour
  • Opportunities for growth into senior operations or management roles
Important Notes
  • This is an on-site, field-based role
  • Not a remote position
  • Must be based in the Bay Area and able to travel between centers

Skills Required

  • 0-2 years of experience in operations, education, tutoring centers, or related fields
  • Bachelor's degree
  • Must be based in the Bay Area
  • Comfortable traveling between locations in the Bay Area
  • On-site, field-based role (not remote)
  • Organized, reliable, and detail-oriented
  • Strong communication skills and ability to collaborate with managers
  • Interest in education or personalized learning
Am I A Good Fit?
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The Company
HQ: Singapore
29 Employees
Year Founded: 2019

What We Do

AL Education Group (NYSE: TAL) is an education technology (Ed-Tech) company that operates based on smart education that provides an open platform for quality education and extra-curricular learning. It serves public education, powers private education and explores new education models for the future on a global scale. Our mission is Advancing Education Through Science and Technology. Currently there are more than 4 million students per week on TAL’s online and offline education platforms. Think Academy (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group, is recently established to provide K-9 extra-curricular learning services through technology in the US. Offering accelerated learning in math, Think Academy fosters the children’s ability to think critically, strengthens their logic skills, and helps them fulfill their goals through innovative teaching techniques. Currently Think Academy is located in San Jose, California, offering various K-9 Math and Chinese live online courses across the nation.

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