At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.
Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.
It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
Job DescriptionThis role plays a critical part in bringing Quadient’s internal communications to life. As Editorial & Digital Manager, you translate our enterprise narrative, strategy, and transformation priorities into high-quality, engaging content and digital experiences that inform, connect, and activate employees across the business.
From shaping how strategy is understood to making complex change clear and actionable, your work helps employees focus on what matters most and move forward with confidence.
Working within a clear editorial framework, you are responsible for shaping and delivering content across our core channels - ensuring communications are consistent, well-timed, and aligned to priorities. You bring discipline to execution, connecting strategy to storytelling so employees receive relevant, accessible content in a fast-moving environment.
You lead the day-to-day orchestration of content and channels - from planning and publishing through to performance tracking - helping Quadient communicate with greater clarity, efficiency, and impact at scale.
You play a key role in raising the quality, clarity, and impact of how Quadient communicates at a time of significant transformation.
This is a maternity leave cover role for 1 year.
Your role in our future:
- Translate enterprise narrative, strategy and transformation priorities into clear, engaging content that enables leaders and employees to understand and act
- Deliver a global content calendar aligned to editorial priorities, ensuring effective sequencing and consistency across communications
- Apply editorial standards, narrative frameworks and messaging guidelines to maintain clarity, consistency and quality across all content
- Lead day-to-day management and optimization of key internal communication channels, including We Connect, ensuring a strong, intuitive and engaging user experience
- Partner with IC Business Partners and stakeholders to deliver communications that meet business needs, enable effective leadership communication and maintain editorial discipline
- Track and analyze channel and content performance, using data and employee feedback to improve effectiveness
Your profile:
- Strong experience in internal communications, editorial content, or digital communications within a complex, global organization
- Outstanding writing and storytelling skills, with the ability to translate complex topics into clear, engaging, and actionable content
- Proven experience delivering high-quality content across channels, including intranet and internal social platforms, with strong focus on quality and consistency
- Strong organizational skills and detail-oriented, with experience managing editorial workflows, content calendars and competing priorities in a structured way
- Solid understanding of how to apply editorial standards and messaging frameworks consistently across communications
- Experience supporting leaders and subject matter experts in developing communications that reinforce key messages and drive understanding
- Experience using data and insights to evaluate content and channel performance and inform continuous improvement
- Confident collaborator and business partner, able to work effectively across functions and build strong relationships with stakeholders at all levels
- Digitally aware, with an interest in evolving communication tools and formats, including AI-enabled content creation
Rewards & Benefits
- Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
- Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
- Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
- Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
- Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Smart Work at Quadient
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.
Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]
Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.
People. Connected.
Skills Required
- Strong experience in internal communications, editorial content, or digital communications within a complex, global organization
- Outstanding writing and storytelling skills, with ability to translate complex topics into clear, actionable content
- Proven experience delivering high-quality content across channels, including intranet and internal social platforms
- Experience managing editorial workflows, content calendars and competing priorities in a structured way
- Solid understanding of editorial standards, narrative frameworks and messaging guidelines
- Experience supporting leaders and subject matter experts to develop effective communications
- Experience using data and insights to evaluate content and channel performance and drive improvements
- Confident collaborator and business partner, able to work effectively across functions and build stakeholder relationships
- Digitally aware with interest in evolving communication tools and formats, including AI-enabled content creation
Quadient Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Quadient and has not been reviewed or approved by Quadient.
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Healthcare Strength — Multiple medical plan options (HSA, HRA, PPO) with employer funding, plus dental and vision, suggest a comprehensive health offering. Mental‑health, musculoskeletal, and chronic‑condition programs are included, with many at no additional cost when enrolled in a company medical plan.
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Retirement Support — A 401(k) with company contributions is explicitly provided. This supports longer‑term financial security as part of total rewards.
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Parental & Family Support — Six weeks of fully paid parental leave and employer‑paid disability and life coverage provide meaningful family protection. Continued health‑premium coverage during unpaid FMLA portions further supports caregivers.
Quadient Insights
What We Do
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Because connections matter.
