Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands including Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we've built multiple sales channels across DTC websites and third-party marketplaces. We're passionate about designing inspiring, on-trend furniture that brings customers' home décor dreams to life.
We are seeking a new member to join our Tech Team. Are you ready to be part of something amazing?
About the RoleWe're looking for a detail-oriented EDI & Order Management Support Specialist to handle recurring transactional and data-maintenance work across our order management, inventory, and product data systems. This role supports our Systems Administrator by owning day-to-day order corrections, EDI monitoring, and inventory/product data upkeep, freeing up senior staff for higher-level projects.
No specific tool experience is required — we're looking for someone with a background in ERP, order management, or EDI environments who can learn our systems quickly.
Responsibilities- Process and troubleshoot customer orders, correcting errors as they arise
- Maintain accurate customer, inventory, and product data across business systems
- Monitor system and data feeds, identifying and resolving processing errors
- Support day-to-day inventory management, including stock levels and warehouse data
- Diagnose recurring issues and work with internal teams to resolve them
- Perform routine data uploads and reporting tasks as needed
- Experience with or understanding of order management, inventory management, and basic ERP concepts
- Familiarity with EDI or system-to-system data processing is a plus, but not required
- Comfortable working across multiple business systems and switching between tasks
- Strong attention to detail and solid data-entry accuracy
- Ability to troubleshoot and resolve routine data or process errors independently
- Clear communicator, able to flag and escalate issues when needed
- Comfortable with repetitive, detail-heavy work in a fast-paced environment
- May require irregular office hours during major holidays, including nights and weekends
- 401(k) with Company Match
- Medical, Dental & Vision Insurance
- Flexible Spending Account (FSA)
- Life Insurance
- Employee Discount
- Flexible Schedule
- Paid Time Off
- Daniel Island, South Carolina (Charleston)
Skills Required
- Experience working in an ERP, order management, inventory management, EDI, eCommerce, supply chain, or similar transactional environment
- General understanding of how customer orders, inventory, and product information move through business systems
- Strong attention to detail and accuracy when working with transactional and master data
- Strong problem-solving skills and ability to independently investigate and resolve routine processing issues
- Ability to recognize patterns and distinguish one-time errors from recurring system or process issues
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
- Clear written and verbal communication skills, including explaining issues and escalating effectively
- Comfort learning and working across multiple software platforms
- Proficiency with Excel or similar spreadsheet tools
- EDI experience or familiarity with electronic business transactions
What We Do
Maxwood Furniture is a family-owned furniture company headquartered in Charleston, South Carolina, that designs, manufactures and distributes solid solid-wood furniture across multiple brands. The company produces bedroom, dining and youth collections, operates wholesale and direct channels, and supports eCommerce and dealer partnerships while continuing to expand manufacturing and distribution capacity.
