Location: In-Office
Hours 8 am - 5 pm
Pay: $15.75 per hour
Overview
Looking for a great introductory position to the IT and Operations fields but are unsure if you have the background needed? This position does not require an IT degree or specific computer programming skills. This position is a customer service and operations management position. We encourage team members from all departments to consider applying. If you feel like this position is a fit for you, please apply!
Responsibilities
EDE Resolution Processor team members work with Conservice teams to resolve integration discrepancies. This process ensures that our software data matches the clients data. A few examples of this would be...
- Verify that integration is running daily.
- update any mismatched property, unit, and tenant data.
- Mismatched names, tenant codes, dates
- Process move in's and move out's
- Escalate any client facing discrepancies to other team members to manage.
An EDE Resolution Processor will communicate directly with Conservice team members in multiple Conservice departments. You will also QC and process daily, weekly, and monthly files accurately.
Preferred QualificationsQualifications:
Required:
- Strong Excel skills
- Must be self-motivated to accomplish tasks and timelines
- Excellent written and verbal communication skills
- Proven time management ability; able to stick to a schedule and meet deadlines
- Attention to detail
Preferred but not required: (We are willing to train)
- A basic understanding of the flow of data
- Experience with:
- Yardi
- Onesite
- Resman
- MRI
- Esite
- XML/XSLT
Skills Required
- Strong Excel skills
- Must be self-motivated to accomplish tasks and timelines
- Excellent written and verbal communication skills
- Proven time management ability; able to stick to a schedule and meet deadlines
- Attention to detail
- Ability to QC and process daily, weekly, and monthly files accurately
- Basic understanding of the flow of data
- Experience with Yardi
- Experience with Onesite
- Experience with Resman
- Experience with MRI
- Experience with Esite
- Experience with XML/XSLT
Conservice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conservice and has not been reviewed or approved by Conservice.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, and vision with premiums that decrease over the first four years, which differentiates the offering. This structure can enhance perceived value for employees seeking stable healthcare benefits.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off begins on day one for eligible employees, including part-time, and dedicated volunteer time is provided. Immediate access and additional volunteer PTO broaden usable time off.
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Flexible Benefits — Flexible Benefits: Flexible schedules, remote/hybrid options in some teams, and internal training/career development are emphasized. These features add non-cash value that can offset merely average cash compensation for some roles.
Conservice Insights
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What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
