Job Summary
The Executive Director, Corporate Platforms & Tools leads the digital publishing and technology strategy for Comcast’s external corporate digital ecosystem—including the corporate website and career site. This visionary role champions the creation of engaging, high-impact digital experiences that elevate Comcast’s brand and connect with diverse audiences. The ideal candidate brings a strong background in web publishing, content strategy, and digital operations, with a passion for storytelling through technology. They will ensure our platforms are optimized for performance, accessibility, security, and user experience. Additionally, this leader drives the tools strategy—including AI and integration efforts—implementing innovative capabilities that enhance efficiency, personalization, and data-driven decision-making across corporate brand communications and digital publishing operations.Job Description
Core Responsibilities
Digital Platform Strategy & Leadership
Oversee technology strategy and long-term planning for Comcast’s corporate and career sites.
Ensure platforms are reliable, scalable, secure, and accessible across all devices and audiences.
Partner with communications, HR, and investor relations teams to translate business goals into effective digital solutions.
Define standards for platform governance, user experience, and performance measurement.
AI Strategy & Integration
Lead the development and implementation of tool strategies that enhance digital engagement, content delivery, and workflow automation.
Identify and integrate AI tools that improve search, personalization, analytics, and accessibility across corporate digital platforms.
Partner with data, engineering, and communications teams to pilot and scale AI-driven capabilities that improve audience experience and operational efficiency.
Establish ethical AI practices and ensure compliance with Comcast’s data privacy and responsible technology standards.
Platform Development & Operations
Oversee ongoing development, optimization, and maintenance of all corporate web properties.
Manage relationships with technology vendors, development partners, and internal IT teams.
Ensure seamless integration across platforms, including content management systems, analytics tools, and third-party technologies.
Drive continuous improvement in website performance, SEO, accessibility, and security.
Governance, Security & Compliance
Establish governance frameworks for digital content, technology updates, and AI usage.
Partner with security, legal, and compliance teams to maintain regulatory adherence and data protection across all platforms.
Ensure adherence to accessibility standards and inclusive design principles.
Implement quality assurance processes for code deployment, updates, and user experience.
Team Leadership & Collaboration
Lead a cross-functional team of digital platform engineers, UI/UX architects, and AI specialists.
Foster collaboration with communications, HR, investor relations, and IT teams to ensure alignment across initiatives.
Promote innovation, continuous learning, and adoption of emerging digital and AI technologies.
Develop talent, set clear objectives, and manage resources to achieve operational excellence.
Measurement & Optimization
Define KPIs and reporting structures to measure website performance, AI adoption, and user engagement.
Use data insights to inform platform enhancements and technology investment decisions.
Drive a culture of measurement and accountability, ensuring digital and AI initiatives deliver business value.
Qualifications
Required:
Bachelor’s degree in Communications, Marketing, Engineering, Information Systems, or related field (or equivalent experience).
12+ years of experience leading digital publishing platforms, web technology, or enterprise IT operations.
Proven success managing large-scale website ecosystems or digital platforms.
Strong background in web architecture, CMS technologies, and platform integration.
Experience leading AI strategy or integrating AI tools within enterprise environments.
Excellent leadership, collaboration, and communication skills with executive stakeholders.
Preferred:
Experience in telecommunications, media, or other complex enterprise organizations.
Knowledge of AI/ML tools, cloud-based architectures, and data-driven personalization technologies.
Familiarity with accessibility (WCAG), SEO, and content governance best practices.
Experience managing vendor relationships and technology contracts for enterprise web solutions.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeCertifications (if applicable)
Relevant Work Experience
10 Years +Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Similar Jobs
What We Do
Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.
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