ECW Support Analist

Reposted 24 Days Ago
Be an Early Applicant
Northampton, MA, USA
In-Office
Mid level
Artificial Intelligence • Information Technology • Software • Consulting • Automation
The Role
The ECW Support Analyst provides technical support for ECW products, troubleshoots issues, performs application testing, and assists with customization requests while collaborating with healthcare professionals.
Summary Generated by Built In
Company Description

SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.

Job Description

I need a ECW (eclinicalworks) Support Analyst for my direct client in Northampton, MA. 

The ideal candidate should have the following experience:

• Troubleshot high end issues (Printer, Fax servers, ECW Servers, Connectivity issues)

• Experience on ECW products and their enhancements

• Exposure to Meaningful Use stage 2 validation activities is required and would be preferred on the same basis.

• Testing application experience and support related to Tomcat service updates

• Works with physicians, business staff and other clients to understand and research customization requests

• *Provides on-site go live support.

This is a 3-6 month contract, open to extensions. The same client is also looking for fill 2 positions permanently. If you are interested in this position as a 3 month contact to hire, please also apply. Rate is open.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Experience with ECW products and enhancements
  • Troubleshooting skills for printer, fax servers, and connectivity issues
  • Experience in Meaningful Use stage 2 validation activities
  • Application testing experience, specifically for Tomcat service updates
  • Ability to provide on-site go live support

SA Technologies Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SA Technologies Inc. and has not been reviewed or approved by SA Technologies Inc..

  • Fair & Transparent Compensation Pay is considered mid‑market for core tech roles, with salary credited reliably and ranges aligned to mainstream IT contracting markets. Some U.S. accounts indicate compensation feels fair relative to local expectations.
  • Flexible Benefits Work‑from‑home is identified among standard offerings, and India‑focused sources signal relatively strong work‑life balance. These elements suggest practical flexibility in day‑to‑day arrangements for many roles.
  • Leave & Time Off Breadth Paid holidays and sick leave appear among the core offerings. This indicates baseline time‑off coverage typical of a standard package.

SA Technologies Inc. Insights

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The Company
HQ: San Jose, California
591 Employees
Year Founded: 2002

What We Do

Powering Businesses with Agentic AI Solutions, Digital Transformation & Global Capability Centers
 
 For over 25 years, SA Technologies has been a trusted partner in technology consulting and outsourcing, helping enterprises optimize costs, enhance efficiency, and scale intelligently. With expertise across Manufacturing, Fintech, Healthcare, and 15+ industries, we serve 500+ global clients with 2,000+ skilled professionals, delivering solutions that drive real-world impact.
 
 Our Expertise
 
 AI & Intelligent Automation: Our SAT Intelligent Agents are designed to revolutionize operations by automating workflows, streamlining decision-making, and enhancing efficiency across industries—from predictive maintenance in manufacturing to fraud detection in fintech and patient management in healthcare.
 
 Cloud-Agnostic & Compliance-Ready AI: We develop custom AI solutions that seamlessly integrate with existing ecosystems, ensuring scalability, security, and regulatory compliance across industries.
 
 Global Capability Centers (GCCs): We help enterprises reduce costs while securing top-tier talent by building high-performance global teams that support AI, digital transformation, and business operations.
 
 Digital & Enterprise Solutions: We deliver Gen AI applications, Web3, Blockchain, AI ML consulting, mobile and web development, providing future-ready solutions for diverse industry needs.
 
 Accelerated Product Development: Our proven Agile methodologies reduce development timelines by 40%, ensuring faster go-to-market for AI-driven innovations.
 
 At SA Technologies, we don’t just build solutions—we redefine industries with AI-driven intelligence, automation, and scalable innovation. Whether you're optimizing manufacturing processes, enhancing financial security, or advancing healthcare technology, we deliver results that matter.
 
 Book a Meeting : https://satincorp.com/contact-us

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