About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Role
Glia’s Regional Channel Managers are tasked with recruiting, enabling, and managing channel partners in their assigned territories.
As a Regional Channel Manager, you’ll manage existing channel partners as well as recruit and onboard new ones to drive channel sales in your designated territory. You will become a subject matter expert on Glia and all our products, leveraging your expertise to educate, train and capture mindshare with channel partners.
This is a East-focused territory role (East of the Mississippi). Candidates based in the Western U.S. will not be considered.
Becoming a go-to Glia expert for channel partners in your territory.
Presenting the Glia company presentation and product demonstration to channel partners.
Recruiting and onboarding new channel partners by providing product training and solution demonstrations.
Building strong relationships with channel partners to uncover and drive new business opportunities.
Overseeing the sales funnel to ensure that all opportunities move forward through the sales cycle.
Working closely with marketing to build partner recruitment webinars and increase Glia brand awareness amongst the partner community.
Being an integral part of GTM motions.
3+ years experience in channel management and/or technology sales.
Proven methodology to prospect and build a pipeline.
Experience driving the sales process across internal and external teams (channel, engineering, marketing, field).
Proven track record of sustained over performance against sales quota and pipeline goals.
Background in CCaaS, contact center, or customer experience technology. Much of Glia's partner ecosystem lives in this space.
Familiarity with financial technology, banking, or credit union software.
Experience in a partner-led or channel sales motion, including supporting reps through co-sell or resell deals.
Experience with CRM-based pipeline management and partner tooling (e.g., Salesforce, PRM platforms).
Stock options and competitive salary
Professional development support, including trainings, courses, conferences, and books
Access to the latest tools and equipment you’ll need
Sports compensation and reimbursement for therapy and counseling sessions
Team events, including annual employee awards, internal hackathons, and events ranging from cooking activities to the Glia Olympic Games
A diverse, international team representing 25 countries
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [email protected]
Skills Required
- 3 to 5 years managing ecosystem or technology partnerships in a B2B SaaS environment, ideally owning partner relationships end to end
- Ability to lead cross-functional initiatives and hold Sales, Legal, Product, and Marketing stakeholders accountable without formal authority
- Experience with resale, referral, revenue-share, and other commercial structures, including partnering with Legal to negotiate agreement terms
- Strong attention to detail and experience handling deal support, order forms, pricing configurations, and discount structures
- Experience building project plans, managing multi-partner pipelines, and executing cross-departmental launches
- Conceptual understanding of software integrations and APIs, with the ability to bridge product and engineering discussions
- Clear and confident communication with executives, field teams, and external partner stakeholders
- Background in CCaaS, contact center, or customer experience technology
- Familiarity with financial technology, banking, or credit union software
- Experience in partner-led or channel sales, including co-sell or resell deals
- Experience with CRM-based pipeline management and partner tooling such as Salesforce or PRM platforms
What We Do
Glia enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.
