eCommerce User Experience (UX) Designer

Job Summary

The eCommerce UX Designer will work directly alongside the eCommerce Product Owner playing a pivotal role in crafting exceptional user experiences
🌐 Design the Future of B2B Commerce
📍 Southfield, MI (Hybrid) – Must Live/Reside Within 30 Miles of this location
🏭 B2B eCommerce Experience Required
💡 Drive UX Innovation That Impacts Thousands of Customers Daily
🔄 Support Brand Transformation & Customer Experience Excellence
🚀 Support Digital Transformation
🛒 Shape Industrial eCommerce Experiences

Job Description

Looking for a UX Designer who understands how businesses buy.If you've designed digital experiences for B2B ecommerce platforms, understand complex purchasing journeys, and enjoy turning customer insights into seamless online buying experiences, we'd like to meet you!Join our team and play a key role in a major digital transformation and brand transformation initiative, helping shape the future of our ecommerce experience for industrial customers across North America. This position works closely with the eCommerce Product Owner and cross-functional stakeholders to improve usability, accessibility, engagement, and conversion across our digital platforms.Location Requirement - This position is based in Southfield, Michigan.To support collaboration with the business and project teams, candidates must:

• Reside within approximately 30 miles of Southfield, MI
• Be able to work in the Southfield office at least 3 days per week
• Be comfortable working in a hybrid environment

What You'll DoThe eCommerce UX Designer will work directly alongside the eCommerce Product Owner and partner with business, product, and technology teams to create user-centered experiences that drive measurable business results.Key Responsibilities

• Design intuitive user experiences for a growing B2B ecommerce platform.
• Translate complex business requirements into engaging, easy-to-use digital shopping experiences.
• Create wireframes, prototypes, user flows, and interaction models.
• Conduct user research, usability testing, interviews, surveys, and analytics reviews.
• Leverage qualitative and quantitative insights to improve customer experiences and conversion paths.
• Collaborate with developers, product owners, and business stakeholders to deliver impactful design solutions.
• Participate in design reviews, brainstorming sessions, and cross-functional workshops.
• Monitor KPIs, customer behavior, and site performance to identify opportunities for optimization.
• Plan and execute A/B testing initiatives to improve engagement and conversion rates.
• Ensure accessibility and usability standards are incorporated into all design solutions.
• Contribute to digital and brand transformation projects that will shape the future of our online customer experience.

Required Qualifications - Must-Have Experience

• Bachelor's degree in Design, Human-Computer Interaction, UX Design, or a related field.
• 3–5+ years of professional UX/UI design experience.
• Hands-on experience designing B2B ecommerce experiences.
• Experience supporting complex purchasing journeys, large product catalogs, and industrial/commercial buying experiences.
• Experience conducting user research and translating findings into design improvements.
• Strong portfolio showcasing ecommerce UX work, wireframes, prototypes, and customer journey designs.
• Ability to collaborate effectively with business stakeholders, product teams, and developers.

Preferred Experience

• Experience working with manufacturing, industrial, distribution, wholesale, or other B2B organizations.
• Experience with Figma, Adobe XD, Sketch, or similar design tools.
• Familiarity with HTML, CSS, and JavaScript.
• Knowledge of WCAG accessibility standards and best practices.

Job Compensation

$82,500+/year (Based on Expereience) + Perfromance Incentive Compensation

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match 
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [email protected].

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PLEASE NOTE: 

1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
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4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at [email protected].