The Role
The Ecommerce Thought Leader will act as a spokesperson for Omnisend, sharing insights and trends in ecommerce, contributing content, and shaping the company's narrative and messaging.
Summary Generated by Built In
Working at Omnisend is... kind of boring.
Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.
We are looking for a public-facing ecommerce professional to join our PR team as a thought leader and spokesperson. This is a unique opportunity to help shape the narrative of modern digital retail while growing your own personal brand as an industry expert.
We’re not just looking for a writer - we’re looking for someone who isn’t afraid to speak up. Someone who understands the dynamics of running or scaling ecommerce businesses, and who can articulate trends, insights, and challenges in a way that resonates with media, audiences, and the industry at large.
What you’ll do @Omnisend:
- Act as a spokesperson for Omnisend in public-facing contexts (e.g., media interviews, podcasts, webinars, events)
- Share strategic insights into ecommerce trends, challenges, and marketing best practices
- Collaborate with the PR team to shape our external narrative and messaging
- Contribute commentary, thought leadership content, and opinion pieces (ghostwritten or bylined)
- Build or expand your personal brand as an ecommerce voice, supported by our team and channels
- Help with product and thought leadership strategy
We expect that you’ll bring:
- Hands-on experience in ecommerce, either as a founder, operator, growth strategist, or advisor
- A strong point of view on how modern ecommerce is evolving (bonus if you've built an audience online)
- Confidence in speaking publicly and being quoted in the media
- Ability to stay on top of industry trends and sharing commentary or hot takes
- Ability to write and communicate with clarity, conviction, and credibility
- Curiosity, collaborativeness, and interest in being part of a marketing-forward team
What we offer in return:
- Gross salary starting point from 3800 EUR/gross based on experience
- An unlimited learning budget for self-improvement complying with the best interest of Omnisend
- Working methods and best practices inspired by the best tech companies in Silicon Valley
- Quarterly performance and Salary reviews
- Senior colleagues that enable us to have a high-performing, productive environment where your growth will accelerate
- Private health insurance
- Flexible working hours and remote work possibilities
- Unlimited access to psychotherapy
- A workstation budget
- Personalized work anniversary gifts (house cleaning, spas, international flights & more that you choose depending on the year)
- Attractive company-led yearly workation abroad and team-led team-building events
Omnisend is an email and SMS marketing platform built for ecommerce brands. With one-click integration to major ecommerce platforms, intuitive automation, and powerful email templates, we make sophisticated marketing effortless — no learning curve required.
Award-winning 24/7/365 customer support? Check. A platform trusted by growing brands and seasoned pros alike? Absolutely. The idea that “great marketing needs to be expensive”? Our 150,000+ customers prove that wrong every day.
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The Company
What We Do
Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their online businesses faster. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support make it easy for brands of any size to sell more—all without the exaggerated cost. “Great marketing needs to be expensive” is a myth that 100,000+ Omnisend customers are busting every day by growing their businesses with email and SMS marketing. We’re a team of more than 180 Omnisenders working worldwide and looking for talented, passionate developers, artists, marketers, and everything in between. Are you excited about helping ecommerce marketers to discover the best ways to build relationships with their customers? Check out our open positions here: https://www.omnisend.com/careers/
