In this pivotal role, you'll play a key part in optimizing our digital retail strategy—ensuring seamless customer journeys, supporting impactful product merchandising, executing promotional campaigns, and driving measurable performance across our e-commerce platforms.
If you thrive in a fast-paced, omnichannel environment and have a deep interest in consumer behavior and retail trends, we invite you to bring your expertise and energy to our dynamic team.
Key Responsibilities
Website Operations & Merchandising
- Ensure accurate and timely setup of products, pricing, promotions, and inventory on the e-commerce site.
- Work closely with the merchandising and buying teams to align product assortments with retail strategies.
- Optimize product descriptions, imagery, categorization, and metadata for usability and SEO.
- Conduct trend analysis to ensure agile decision-making and responsiveness across all sales channels.
Promotions & Campaign Support
- Assist in the execution of digital campaigns, seasonal promotions, and new product launches.
- Coordinate with marketing and creative teams to update homepage banners, landing pages, and content features.
- Manage and optimize budgets to align with seasonal sales cycles, ensuring cost efficiency during both high and low demand periods.
Performance Monitoring & Reporting
- Track KPIs such as traffic, conversion rate, sales, cart abandonment, returns and bounce rate to drive continuous improvement.
- Use Google Analytics and e-commerce dashboards to identify trends and make data-driven recommendations.
- Provide regular reports to internal stakeholders.
Customer Experience
- Monitor the e-commerce site to ensure a smooth, intuitive shopping experience.
- Troubleshoot and escalate any website issues impacting customer journey or checkout.
- Collaborate with customer service to resolve online order issues and improve post-purchase experience.
Marketplace & Omnichannel Support
- Support the integration and performance of retail marketplaces (e.g., Amazon, Liverpool, Mercado Libre).
- Align e-commerce activities with retail promotions and in-store campaigns where relevant.
Qualifications
- Bachelor’s degree in Business, Marketing, Digital Commerce, or related field.
- 2–4 years of experience in an e-commerce or digital role, ideally within a retail environment.
- Strong understanding of online merchandising, digital tools, and customer behavior.
- Proficiency with e-commerce platforms (e.g., Shopify, Venti App, Magento, Salesforce Commerce Cloud).
- Familiarity with Google Analytics, Excel, SAP, and content management systems.
- Excellent attention to detail, organizational skills, and time management.
- Strong communication skills and ability to work cross-functionally.
Preferred Skills
- Experience with fashion, accessories, or consumer lifestyle brands.
- Basic HTML/CSS knowledge is a plus.
- Experience with email platforms, digital asset management systems, or ERP tools.
- Understanding of SEO and digital marketing principles.
Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
Skills Required
- Bachelor's degree in Business, Marketing, Digital Commerce, or related field
- 2-4 years of experience in an e-commerce or digital role
- Strong understanding of online merchandising and customer behavior
- Proficiency with e-commerce platforms such as Shopify, Magento, etc.
- Familiarity with Google Analytics, Excel, SAP
- Excellent attention to detail and organizational skills
- Strong communication skills and ability to work cross-functionally
Movado Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Movado Group and has not been reviewed or approved by Movado Group.
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Healthcare Strength — Core health coverage includes medical, dental, vision, life/AD&D, and short- and long‑term disability. Feedback suggests healthcare is considered decent, with premiums scaled by compensation bands.
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Leave & Time Off Breadth — Paid time off and company‑paid holidays are included, alongside paid parental leave in multiple postings. This creates a conventional time‑off foundation for benefit‑eligible roles.
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Wellbeing & Lifestyle Benefits — The package includes an employee assistance program, tuition reimbursement, legal plan, pet and critical‑illness insurance, and notable brand discounts/perks. Employee discounts are consistently praised and stand out as a distinctive perk.
Movado Group Insights
What We Do
Movado Group, a global leader in the watch industry, champions precision, innovation, and artistry. With a celebrated portfolio including Movado, EBEL, Concord, Olivia Burton, MVMT, Coach Watches, HUGO BOSS Watches, Lacoste Watches, Tommy Hilfiger Watches, and Calvin Klein Watches, we craft not only timepieces but also a variety of jewelry and fashion accessories. Our vibrant culture offers expansive career opportunities within an environment where sustainable growth is intertwined with a passion for the arts. Employees across the globe contribute to and grow with a company that values hands-on experience and professional development. Strategically positioned with offices and manufacturing facilities worldwide, and over 70 retail locations, Movado Group embraces the future with a commitment to excellence. We believe every second is an opportunity to advance, innovate, and weave creativity into the fabric of our already rich legacy.
