Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world.
We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.
We offer an excellent compensation and benefits package. Come grow with us!
Scope:
The Ecommerce Specialist is responsible for creating, processing, and picking orders. Additionally, the Ecommerce Specialist is also responsible for transporting Heartland FPG samples between departments and general interoffice mail couriering.
Essential Duties and Key Responsibilities:
• Knowledge or ability to learn UPS WorldShip, FedEx Ship Manager, & other online portals to fulfill order demands
• Promote safety and conduct him/herself in accordance with all safety guidelines at all times
• Prepare documents, such as bills of lading, delivery notes/packing list, and or shipping labels
• Utilize Enterprise Resource Planning (ERP) system to enter and process orders
• Review orders to ensure inventory is accurate
• Update product location and pick product via R/F scanner
• Update all outbound orders with freight quotes, using various carriers’ websites
• Prepare international shipping documents
• Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery
• Operate or tend automatic stacking, loading, packaging, or cutting machines
• Able to complete monthly and annual cycle counts and understand and can perform basic inventory control processes/procedures
• Must be able travel to and from Plant, DC, corporate office, and anywhere else the sample orders are needed
• All other duties as assigned
Qualifications:
• High School Diploma or equivalent
• Shipping or related experience preferred
• UPS/FedEx/USPS online shipping experience preferred
• Strong working knowledge of MS Office applications with proficiency in MS Excel
• Must have excellent verbal and written communication skills and exhibit attention to detail
• Able to effectively communicate to all levels of the organization
• Possess basic reasoning and problem solving skills
• Have the ability to work independently and with a team within a fast paced environment
• Demonstrate and promote teamwork on a consistent basis
Physical Demands:
• Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Must be able to work seated using a computer and phone for long periods of time.
• Must be able to work extended hours, such as daily overtime and an occasional weekend
• Must possess visual acuity to document company records
• Continuous walking throughout plant and distribution center
• Lifting up to 40 pounds
Monday - Friday; 8am to 4:30pm
Skills Required
- High school diploma or equivalent
- Strong working knowledge of Microsoft Office applications, including proficiency in Microsoft Excel
- Excellent verbal and written communication skills
- Attention to detail
- Ability to communicate effectively with all levels of the organization
- Basic reasoning and problem-solving skills
- Ability to work independently and as part of a team in a fast-paced environment
- Ability to perform physical warehouse duties, including lifting up to 40 pounds
- Ability to work overtime and occasional weekends
- Shipping or related experience
- UPS, FedEx, or USPS online shipping experience
What We Do
Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. Simply put, we make coffee, tea and water taste better. Our portfolio includes a variety of branded, licensed and private label products within multiple categories. We also provide strategic co-manufactured partnerships with many category leaders. On the branded side of the business, we manufacture and market SPLENDA®, the #1 brand in the low-calorie sweetener (LCS) category and the most recognizable in the world. And we’re leading the charge in the quickly emerging cold brew coffee category with JAVA HOUSE® Authentic Cold Brew Coffee, our 100% authentic cold brew handcrafted in small batches. In addition, we are the leading provider of private label sweeteners and liquid water enhancers in the U.S. Our products are distributed throughout North America, Europe, the Middle East, Africa, Latin America and Asia-Pacific. We employ over 1,200 people worldwide.
