At Mons Royale, we believe action and adventure sports can be a force for good but most of the gear made for these sports is trashing the planet. That’s why we’re on a mission to shift riders from synthetics to natural fibres designing high-performance merino apparel that doesn’t mess up the places we love to play.
We’re looking for an eCommerce Specialist to join the mission and team in Wānaka. In this role, you’ll own the day-to-day operation of the Mons Royale websites across New Zealand, Australia, Europe, USA and Canada.
While the wider team drives traffic and builds campaigns, you keep the sites running smoothly - fast, accurate, on-brand and easy to shop from.
This is a hands-on role for someone who enjoys running websites, delivering range launches and promotions, maintaining strong brand standards, onsite merchandising, and using testing and reporting to inform ongoing improvements.
What you'll do
- Monitor and maintain day-to-day site operation across all regional sites, resolving issues and fixing bugs
- Own product and range launches, ensuring new products and collections go live accurately and on time
- Maintain onsite merchandising, including collection layout, product sort order, featured items and cross-sell placement
- Manage sale preparation and asset updates across all regions and the Pro Deal channel
- Maintain consistent brand and quality standards across imagery, copy, layout and overall site presentation
- Manage the Shopify and app integration stack, including Pro Deal, translations and virtual merchandising apps, and act as the key point of contact with app vendors and other external vendors
- Monitor site speed, Core Web Vitals and mobile experience, working with creative and development teams to resolve performance issues
- Use AI tools in day-to-day work and keep across ecommerce trends and technology changes
- Analyse site performance using GA4, Power BI and Shopify, and use A/B testing or user testing to evaluate site changes
- Coordinate with merchandising, marketing and creative teams so site changes, launches and promotions align with campaign plans and brand guidelines
- Prepare and present reports on site performance and operations to stakeholders
Requirements
What you'll bring
- A genuine connection to what we stand for, pushing boundaries to drive change in an industry dominated by plastics.
- Hands-on ecommerce, online merchandising, digital marketing or website management experience, with a track record of using the site to improve commercial results.
- Highly organised and able to manage multiple projects, priorities and deadlines across different regions
- A strong problem solver who can identify issues, work through solutions, and follow things through to completion
- Comfortable working with data and performance metrics to identify opportunities and support decision making
- Strong excel skills, confident using digital platforms and CMS tools, with experience managing website content and online customer experiences
- Detail-oriented, with a strong focus on accuracy, quality and brand presentation
- Commercially aware and interested in how ecommerce performance contributes to broader business goals
- Curious about technology, AI tools and emerging ecommerce trends
- Comfortable working across multiple international markets and balancing regional requirements with a consistent global brand experience
- Collaborative and able to work effectively with marketing, merchandising, creative, development and external partners
- A clear communicator who can present insights, recommendations and updates to a range of stakeholders.
Benefits
Opportunity for Growth
Mons Royale is a fast-growing brand in the action and adventure sports space with lots of opportunities for career development, within and outside NZ.
Mountain town lifestyle and flexibility
We are based in mountain towns because we value time spent in the mountains and want to enable and encourage our team to achieve a work/life balance. While we do work hard and put in the hours, we also believe in the value of having a life outside of the workplace. This role will be based in our brand home, Wanaka.
We value people and our team
Company culture is important to us. We're often together in the mountains or catching up for a happy-hour bike ride. With offices in Squamish, Innsbruck and our hometown of Wanaka, Mons is comprised of a globally diverse workforce. We hire great people from a wide variety of backgrounds and therefore all qualified applicants receive consideration for employment.
Embracing the entrepreneurial spirit
Being a part of a fast-growing brand means that there’s never a dull moment and that you’ll likely be involved in a lot of opportunities that may fall outside of your typical job description.
Competitive Salary and Discounts to fuel your passion
We offer competitive remuneration, discounted Mons Royale product and access to discounts across the outdoor industry.
Skills Required
- Hands-on experience in ecommerce, online merchandising, digital marketing, or website management with a record of improving commercial results
- Ability to manage multiple projects, priorities, deadlines, and regional requirements across international markets
- Strong problem-solving skills and ability to identify issues, develop solutions, and complete follow-through
- Comfort working with data and performance metrics to identify opportunities and support decisions
- Strong Microsoft Excel skills and confidence using digital platforms and CMS tools
- Experience managing website content and online customer experiences
- Strong attention to detail with focus on accuracy, quality, and brand presentation
- Commercial awareness and understanding of ecommerce performance's contribution to business goals
- Interest in technology, AI tools, and emerging ecommerce trends
- Ability to collaborate with marketing, merchandising, creative, development, and external partners
- Clear communication skills and ability to present insights, recommendations, and updates to stakeholders
- Genuine connection to the company's sustainability mission and action sports community
What We Do
From Lake Wanaka New Zealand, Mons Royale creates technical merino clothing that delivers on both performance and style. It has been our philosophy from the start, we don’t think you should have to compromise either one of these which is why we design garments that perform brilliantly and look great. As a natural product with a strong, differentiated brand and aesthetic, Mons’ formula of technical performance and design-led style resonates strongly with young outdoor and action sports lovers. Mons Royale work with some of action sports top athletes as well as sponsor global events including Crankworx and the Freeride World Tour allowing us to showcase our unique brand of high performance merino wool to the rest of the world. With our head office located in the Southern Alps of New Zealand and a brand-new office in Innsbruck, Austria we’re sticking to our values of driving a local brand from mountain towns around the world and its enabling us to attract some amazing employees and build a business based what it’s really all about. We are continually on the look out for amazing people to join our team in New Zealand or growing team in Europe. So please follow us for updates on job vacancies and all that is going on in the world of Mons Royale.
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