Responsibilities
- Work closely with internal teams to support eCommerce and Digital Voucher programs for a portfolio of customers.
- Set up and maintain customer programs in Microsoft D365, Sana Commerce, and other digital platforms.
- Create and manage trade agreements, customer assortments, pricing, and program entitlements.
- Set up and maintain Digital Voucher programs, including participant eligibility, access, and program updates.
- Upload and maintain customer, contact, and employee information.
- Manage product content, including images, descriptions, and program-specific information.
- Conduct customer demonstrations and presentations highlighting Mark's Commercial digital solutions.
- Provide onboarding, training, and support to new customers and users.
- Troubleshoot issues and provide support to customers, sales teams, and Customer Service.
- Communicate program updates, changes, and issue resolutions to internal and external stakeholders.
- Maintain accurate program documentation and ensure data integrity across systems.
- Identify opportunities to improve processes and enhance the customer experience.
Requirements
- 2+ years experience in an office/administrative setting
- Strong Computer Skills in MS Excel, PowerPoint
- Efficient and adaptable with excellent all-round administrative abilities
- Ability to work with minimal supervision, being proactive and flexible
- Strong in organization and time management
- Excellent communication skills, both written and verbal
- Familiarity with Mark’s Commercial systems and processes an asset
- Bilingual (French/English) considered an asset
- Office Administration Certificate or equivalent
Compensation
We’re always looking for great talent! In addition to competitive pay, we offer:
- Comprehensive benefits and retirement programs
- Performance incentives
- Other perks to support your well-being
- Career growth opportunities and product discounts
Our typical hiring range is between 38,000 and 50,000. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements.
#LI-LK1
This posting represents an existing vacancy within our organization.We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
About Us
At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
Skills Required
- 2+ years experience in an office/administrative setting
- Strong computer skills in MS Excel and PowerPoint
- Efficient, adaptable with strong administrative abilities
- Ability to work with minimal supervision; proactive and flexible
- Strong organization and time management
- Excellent written and verbal communication skills
- Office Administration Certificate or equivalent
- Familiarity with Mark's Commercial systems and processes
- Bilingual French/English
What We Do
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to be there for Canadians from coast-to-coast. We are a group of companies that includes a retail segment, a financial services division and CT REIT. Our retail business is led by Canadian Tire, which was founded in 1922 and provides Canadians with products for life in Canada across its Living, Playing, Fixing, Automotive and Seasonal & Gardening categories. Party City, PartSource and Gas+ are key parts of the Canadian Tire network. Our retail segment also includes Mark's, a leading source for casual and industrial wear, Pro Hockey Life, a hockey speciality store catering to elite athletes, and SportChek, Hockey Experts, Sports Experts, and Atmosphere, which offer the best active wear brands. Our 1,700 retail and gasoline outlets are supported and strengthened by our Financial Services division and the tens of thousands of people employed across the country by our Company, local Dealers, franchisees and petroleum retailers. In addition, CTC owns and operates Helly Hansen, a leading technical outdoor brand based in Oslo, Norway. CTC is an integral part of the communities in which we operate and our legacy of community support, through national and local programs, is initiated and executed by our Corporation, Dealers, franchisees, store operators and employees. Since 2005, our Canadian Tire Jumpstart Charities has been helping kids overcome financial and accessibility barriers to sport and recreation in an effort to provide inclusive play for all kids of all abilities. For more information, visit corp.canadiantire.ca.
