Location: Reading, PA
Duration: 3-6 Months
Job Summary:
The QA Lead is responsible for ensuring the quality, reliability, and performance of software products through structured testing, process improvement, and leadership of the QA team. This role combines hands-on testing expertise with team coordination and cross-functional collaboration to deliver high-quality releases on time.
Key Responsibilities:
- Lead and Mentor: Supervise and guide a team of QA analysts and engineers, providing mentorship, coaching, and performance feedback.
- Test Planning: Develop and execute comprehensive test strategies, plans, and test cases for new and existing products.
- Automation Leadership: Drive test automation initiatives, ensuring coverage, efficiency, and integration into CI/CD pipelines.
- Process Improvement: Establish and refine QA standards, best practices, and metrics to continuously improve product quality and team effectiveness.
- Cross-Functional Collaboration: Work closely with Product Management, Development, and DevOps to ensure clear requirements, testability, and timely delivery.
- Defect Management: Oversee defect reporting, triage, prioritization, and resolution in coordination with development teams.
- Quality Metrics: Track and report quality KPIs (e.g., defect density, test coverage, release readiness) to stakeholders.
- Tool Management: Evaluate, implement, and maintain QA tools for test management, automation, and reporting.
- Risk Assessment: Identify potential risks in development and release cycles and recommend mitigation strategies.
Qualifications:
- Bachelor’s degree in computer science, Engineering, or a related field (or equivalent work experience).
- 5+ years of QA experience, with at least 2 years in a lead or senior QA role.
- Proven experience in both manual and automated testing.
- Strong understanding of SDLC, Agile methodologies, and QA best practices.
- Hands-on experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks.
- Excellent analytical, problem-solving, and communication skills.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
Preferred Qualifications:
- Experience with eCommerce testing (eg Shopify preferred)
- Experience with ERP systems (eg M3, Configure Price Quote tools, other)
- Experience with test automation tools (e.g., Selenium, Postman) is a plus
- Experience using documentation tools like Fresh Service, Adobe FrameMaker, or Notion
Top Skills
What We Do
Serigor provides IT Services and IT staffing to Government and Commercial enterprises of all sizes. Serigor has twelve years of proven track record in IT Services, Government Solutions, and Staffing Solutions.
● MBE/WBE/WBENC/WOSB company, headquartered in Baltimore, MD.
● Multiple, multi-year contracts with Government Agencies at State, County, City, and Federal.
● Commercial clients include Fortune 1000 and Start-Ups all over the US.
● Onshore and offshore IT delivery centers.
● IT solutions encompass contracts that are Fixed Price, T&M, Product Development in all technologies.
● Workforce and staffing solutions encompass contract, contract-to-hire, permanent placement and statement of work job assignments.
