The Role
About ePromos
ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years! Our award-winning website combined with our sales strategy, service capabilities and enterprise level solutions consistently set us apart.
As a remote-first company, ePromos embraces flexibility, collaboration, and continuous improvement. Our team is composed of passionate professionals who thrive in a fast-paced, performance-driven culture where ideas are valued and innovation is encouraged. Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission.
At ePromos, we don’t just sell products—we help build brands. Join us and be part of a company that’s redefining the promotional marketing space through strategic thinking, bold creativity, and a people-first approach.
BASIC FUNCTION SUMMARY:
The eCommerce Project Manager is responsible for overseeing the planning, execution, and delivery of online projects, ensuring that digital commerce initiatives align with business goals, are completed on time, and deliver a superior eCommerce experience from acquisition to retention. This role requires a blend of project management expertise, digital marketing knowledge, and a strong understanding of e-commerce platforms and integrations to drive continuous improvement.
KEY RESPONSIBILITIES:
ESSENTIAL FUNCTIONS: Duties, Skills, Responsibilities, and Expectations:
MINIMUM REQUIREMENTS:
Required Education:
WORKING CONDITIONS:
PHYSICAL DEMANDS:
We are an Equal Opportunity Employer!
ePromos is committed to creating a diverse workplace environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years! Our award-winning website combined with our sales strategy, service capabilities and enterprise level solutions consistently set us apart.
As a remote-first company, ePromos embraces flexibility, collaboration, and continuous improvement. Our team is composed of passionate professionals who thrive in a fast-paced, performance-driven culture where ideas are valued and innovation is encouraged. Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission.
At ePromos, we don’t just sell products—we help build brands. Join us and be part of a company that’s redefining the promotional marketing space through strategic thinking, bold creativity, and a people-first approach.
BASIC FUNCTION SUMMARY:
The eCommerce Project Manager is responsible for overseeing the planning, execution, and delivery of online projects, ensuring that digital commerce initiatives align with business goals, are completed on time, and deliver a superior eCommerce experience from acquisition to retention. This role requires a blend of project management expertise, digital marketing knowledge, and a strong understanding of e-commerce platforms and integrations to drive continuous improvement.
KEY RESPONSIBILITIES:
- Project Leadership: Direct all phases of e-commerce projects, ensuring alignment with business objectives and stakeholder expectations
- Cross Functional Collaboration: Facilitate communication between teams, resolving conflicts, and ensuring all parties are informed and engaged
- Stakeholder Management: Serve as the main point of contact between internal teams (Ecomm/IT, Marketing & Merchandising) and external business clients, ensuring clear communication and alignment on project goals and deliverables
- Process Optimization: Identify and address inefficiencies in e-commerce operations, streamline workflows, and recommend system improvements
- Third Party Vendor &Tools: Own and manage tools that impact cross-functional teams, including Google Business Tools, Forms, Chat/Phone Function, Affiliate & Loyalty Programs
- Performance Analysis: Set and monitor KPIs, analyze sales and traffic data, and use insights to refine strategies and enhance ROI
- Customer Experience: Work with UI/UX teams to optimize the online shopping journey, improve site usability, and increase conversion rates
- Resource Management: Allocate and manage internal and external resources, including team members and third-party vendors
- Risk and Change Management: Anticipate potential project risks, develop contingency plans, and manage change processes to ensure project success
- Reporting: Provide regular updates to senior management on project status, challenges, and achievements.
- Drive the successful execution of e-commerce initiatives by leading cross-functional teams, optimizing project workflows, and ensuring the timely delivery of digital solutions
- Leverage data-driven insights to enhance user experience and maximize online sales performance
- Champion collaboration and innovation to achieve business objectives and deliver measurable results in a fast-paced digital environment
ESSENTIAL FUNCTIONS: Duties, Skills, Responsibilities, and Expectations:
- Lead and coordinate all planning aspects of e-commerce projects, from initial concept and strategy through to launch and ongoing optimization
- Serve as the main liaison between cross-functional teams, including marketing, merchandising, and ecommerce/IT, to ensure seamless project execution and communication
- Coordinate the integration of e-commerce platforms with internal systems (ERP, CRM, inventory management) and ensure seamless data flow between businesses
- Develop and maintain detailed project scope plans, set timelines, and allocate resources to achieve project objectives
- Partner with Marketing & Merchandising to oversee the delivery of design, functionality, products, and user experience of e-commerce platforms, ensuring sites are ergonomic, functional, and optimized for sales conversions
- Analyze market trends, customer behavior, and sales data to identify opportunities for growth and areas for improvement
- Ensure ongoing site maintenance, content management, and regular updates to product listings, pricing, and promotions
- Ensure all e-commerce initiatives comply with relevant regulations, security & compliance standards, payment gateway, and best practices
- Manage relationships with third-party vendors, technology partners, and platform providers
- Ensure compliance with quality assurance standards and risk management protocols throughout the project lifecycle
- Foster a culture of collaboration, innovation, and accountability within the project team
MINIMUM REQUIREMENTS:
- 3-5 years of experience in e-commerce or project management
- Proven experience managing e-commerce or digital projects, preferably in a B2B or B2C environment
- Strong understanding of e-commerce platforms (e.g., BigCommerce or Shopify), CRM & Marketing Automation tools (e.g., NetSuite & HubSpot), content management systems, and analytics tools (e.g., Google Analytics)
- Strong analytical and problem-solving skills; experience with project management software (e.g., Asana, Jira, or Trello)
- Understanding of e-commerce plug-ins, including Chat & Call functions
- Familiarity with Google Search Console, Google Tag Manager, and Google Merchant Center
- Technical proficiency with e-commerce platforms and integrations (e.g, APIs & ERP connectors)
- Ability to multitask, prioritize, and adapt in a fast-paced, evolving digital environment
- Knowledge of digital marketing techniques, UX/UI principles, and web technologies
- Experience with Agile development methodologies
- Strong problem-solving and analytical skills
- Excellent written and verbal communication skills
Required Education:
- Bachelor's degree in Business, Marketing, IT, or a related field, or equivalent experience
- PMP or a similar certification is a plus
WORKING CONDITIONS:
- Position is fully remote to the US only
- Ability to accommodate multiple time zones with primary ET (EST/EDT)
- Dedicated workspace and high-speed internet
- Frequent video conference/email/chat
PHYSICAL DEMANDS:
- Maintaining a stationary position for up to 50% of the workday
- Consistently operate a computer and other productivity equipment, including keyboard, webcam, and document scanner
- Clarity of vision of 30” or less
- Ability to perceive sound in the capacity of oral communication
- Exertion of up to 10 lbs. of force as related to the lifting or moving of objects
BENEFITS:
In addition to the fun and positive work environment that we provide you will also receive:
In addition to the fun and positive work environment that we provide you will also receive:
- Competitive Compensation Package
- Medical, Dental, Vision, Life and Ancillary product options
- HSA and FSA
- Traditional and Roth 401(k) with employer matching contributions
- Paid Time Off with Holidays
- An engaging work life with life balance
- Growth opportunities
- 100% remote workforce
The base salary range for this role is $80,000 to $95,000 per year. Compensation for this role will vary based on factors such as qualifications, experience, skill level, and competencies. The Company will meet minimum wage or the minimum of the pay range (whichever is higher) based on city, county, and state requirements.
We are an Equal Opportunity Employer!
ePromos is committed to creating a diverse workplace environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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The Company
What We Do
ePromos was founded in 1998 with the intent to disrupt the 100-year-old promotional products industry through innovation and technology.
Today, as a Top 40 Promotional Products company we are at it again breaking the paradigms of traditional distributorships. We are a global enterprise solution provider and e-commerce company with expertise in ideation, merchandising, sourcing, production, kitting and distribution of promotional products and custom branded merchandise.
We see promotional products as an expression of the 5 senses to connect with your brand. A way to tell your story through physical goods. A way to connect with your tribe, your customers, your staff, the team. We’re here to help you find the connection through items that express your brand through those senses.
Whether we’re working with global or local clients, companies just getting started or established ones in all shapes and sizes, the goal is the same: provide an unparalleled service catered to your needs. For some this means a no-touch, e-commerce model, to others a more hands on approach or agency-style solution. We come to work every day thinking about how we can make ordering promotional products better and easier to help you achieve your goals.
Utilize our expertise. Call us or message us at any time.
