Ecommerce Pillar Lead - Douyin

Posted 14 Days Ago
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Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
Food
The Role
Own Champion Petfoods’ Douyin business and P&L, driving profitable growth for ORIJEN and ACANA. Lead business planning, consumer recruitment, product incubation, content and commerce strategy, platform partnerships, creator and agency ecosystems, and cross-functional execution. Build team capabilities, improve investment efficiency, strengthen premium brand positioning, and optimize the consumer journey from discovery through repeat purchase.
Summary Generated by Built In

Job Description:

Own Champion Petfoods’ Douyin business and P&L. Build Douyin into a leading platform for brand building, new consumer recruitment and new product incubation for ORIJEN and ACANA. Strengthen content quality and commercial execution to grow consumer value, improve investment efficiency and deliver sustainable, profitable growth.

1. Business Strategy & P&L Ownership

1)Define and deliver the annual Douyin business plan, with clear sales, profitability and investment targets.

2)Allocate resources across brands and business priorities, translating growth opportunities into measurable financial outcomes.

3)Manage pricing, promotions and inventory with distribution partners to support profitable growth and protect brand value.

2. Consumer & Product Growth

1)Define differentiated target consumers and portfolio priorities for ORIJEN and ACANA, reinforcing each brand’s premium positioning.

2)Build new consumer recruitment and retention plans, with accountability for new-to-brand buyers, repeat purchase and consumer value.

3)Lead new product incubation, from launch proposition and trial to full-size purchase and repeat purchase, with clear criteria for scaling.

3. Content & Commerce Excellence

1)Lead an integrated content and conversion strategy across brand livestreaming, creators, short videos and the Douyin marketplace.

2)Build a scalable content capability that translates brand and our expertise into compelling consumer stories, supported by disciplined creative testing and optimization.

3)Improve the consumer journey from discovery to purchase, measuring content effectiveness through conversion, acquisition cost and investment returns.

4. Platform & Partner Development

1)Act as Champion’s lead interface with Douyin, developing strategic partnerships and securing relevant platform resources.

2)Build and manage the douyin partner, creator, MCN and agency ecosystem, with clear roles, commercial terms and performance expectations.

3)Establish partner review mechanisms to improve execution quality, accountability and long-term collaboration.

5. Team Leadership & Cross-functional Alignment

1)Build and develop a team with strong commercial ownership, content judgment and analytical capability.

2)Align Marketing, Commercial Excellence and Supply around one growth plan, clear responsibilities and shared business priorities.

3)Establish a consistent planning and review rhythm that turns insights into decisions and timely execution.

Role Requirements

1.Bachelor’s degree or above, with substantial experience in e-commerce or digital commerce and proven leadership of a Douyin business.

2.Demonstrated P&L ownership and a track record of profitable growth.

3.Proven success in content-driven brand building, new consumer recruitment and new product launches.

4.Strong understanding of Douyin’s content and commerce ecosystem, with both creative judgment and analytical capability.

5.Experience leading teams and managing distribution partners, agents

6.Strong communication and negotiation skills in Chinese and English. 7.Experience in premium consumer brands or pet nutrition is preferred.

Skills Required

  • Bachelor’s degree or above
  • Substantial experience in e-commerce or digital commerce
  • Proven leadership of a Douyin business
  • Demonstrated P&L ownership
  • Track record of profitable growth
  • Success in content-driven brand building
  • Experience with new consumer recruitment
  • Experience leading new product launches
  • Strong understanding of Douyin’s content and commerce ecosystem
  • Creative judgment and analytical capability
  • Experience leading teams
  • Experience managing distribution partners and agents
  • Strong communication and negotiation skills in Chinese and English
  • Experience in premium consumer brands or pet nutrition

Mars Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.

  • Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
  • Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
  • Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.

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The Company
HQ: McLean, VA
41,866 Employees
Year Founded: 1911

What We Do

For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.

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