Ecommerce Partnerships Manager

About Kintsugi AI

Kintsugi AI is on a mission to remove the friction of sales tax compliance for fast-growing companies. Our AI-driven platform makes sales tax automation simple, accurate, and scalable. We partner with the agencies, consultants, and platforms that ecommerce brands trust to launch, run, and scale their businesses, so those brands stay compliant while they focus on growth.

As a fast-growing fintech startup, we’re looking for someone who thrives in a dynamic environment, takes ownership, and is excited to help us build a best-in-class ecommerce partner ecosystem.

The Role

As our Ecommerce Partnerships Manager, you will build and grow relationships with ecommerce agencies, consultants, and technology partners. You’ll help them see Kintsugi as the go-to solution for sales tax compliance, bringing value to their merchants and revenue to our business.

This role blends business development, partner management, and strategy. You’ll source new partners, nurture existing ones, and build scalable programs that expand Kintsugi’s reach through the people ecommerce merchants already trust.

What You’ll Do

Source & Close New Partners

• Identify and onboard Shopify and BigCommerce agencies, ecommerce consultants, fractional ecommerce operators, and technology partners who refer merchants to Kintsugi.

• Run scaled outbound campaigns to build a steady pipeline of new partners.

• Stay highly organized, managing a CRM with over 100 named partners, growing by the day.

• Serve as the face of Kintsugi, keeping partners updated on the product, offerings, and any relevant updates.

Manage & Grow Relationships

• Serve as the primary contact for partners, keeping them engaged and informed.

• Route deals, track referrals, and ensure partners receive agreed-upon rev share.

• Develop strategies to increase partner-driven deal flow, including co-selling with platform and app ecosystem partners.

Enable & Activate Partners

• Host partner events such as dinners, roundtables, and webinars.

• Represent Kintsugi at ecommerce conferences and industry events.

• Collaborate with sales, marketing, and product to create enablement resources that keep partners aligned with Kintsugi’s growth.

Qualifications

• 5+ years of experience in partnerships, business development, or channel sales, ideally in ecommerce, fintech, or SaaS.

• Strong understanding of the ecommerce ecosystem, including agencies, platforms (Shopify, BigCommerce, WooCommerce, Amazon), app marketplaces, and the merchants they serve.

• Entrepreneurial and highly autonomous, and comfortable figuring things out in a fast-paced startup environment.

• Organized and detail-oriented, with experience using CRM tools to manage pipeline and relationships.

• Strong communicator and relationship builder who can influence founders, operators, and agency leaders.

• Bonus: Experience hosting events or representing a company at conferences, or familiarity with sales tax and marketplace nexus.

Why Join Kintsugi AI?

• Be part of a fast-growing fintech startup solving one of the biggest headaches in ecommerce: sales tax compliance.

• Build the foundation of our ecommerce partner ecosystem and play a pivotal role in company growth.

• Work with a mission-driven, collaborative team that values autonomy, creativity, and execution.

• Competitive salary, equity, and benefits.