Culligan is looking for an eCommerce & Website Executive to support the day-to-day management, maintenance, and development of our digital estate across multiple websites.
Working closely with the eCommerce Manager, you'll help keep our websites up to date, build landing pages and content, manage products and website information, and support reporting on website performance.
This is a hands-on role suited to someone with experience using website CMS platforms who enjoys both website management and working with data to identify trends and opportunities.
Requirements
Website Management & Content (Core)
- Manage and maintain content across multiple websites
- Build and update landing pages using website CMS platforms
- Upload and maintain products, categories, and website content
- Ensure website content is accurate, consistent, and up to date
- Support the launch of new website features, pages, and campaigns
- Conduct regular website reviews to identify content issues and opportunities for improvement
eCommerce & Performance Support
- Monitor website performance, traffic, and conversions
- Produce regular reports using GA4, Excel, and other reporting tools
- Analyse website and campaign data to identify trends and opportunities
- Support ongoing optimisation of customer journeys and website experiences
- Assist with maintaining dashboards and reporting frameworks
QA & Website Support
- Test website updates before and after release
- Identify and report website issues, bugs, or user experience problems
Ideal Experience
- Experience managing and updating websites using CMS platforms (WordPress, Shopify, Magento, or similar)
- Comfortable building and editing landing pages and website content
- Strong Excel skills and confidence working with data and reports
- Experience using Google Analytics 4 (GA4) or similar analytics platforms
- Good attention to detail and organisational skills
- Ability to manage multiple projects and deadlines
Nice to Have
- Exposure to eCommerce websites
- Basic understanding of SEO principles
- Experience with reporting tools such as Looker Studio
- Experience working in both B2B and B2C environments
Benefits
- 23 days holiday plus bank holidays
- Holiday purchase scheme available
- Pension – Salary exchange Scheme
- Life Assurance
- My Culligan benefits -Discount platform
- Culligan Product discounts
- Employee Assistance programme
- Ongoing Training and Development
- Enhanced maternity, paternity, and grandparent leave
Skills Required
- Manage and maintain 3-4 websites including primary and supporting sites
- Build and launch landing pages, new sections, and site content
- Maintain consistency in UX, site structure, and content quality
- Manage product listings, categories, and on-site content within the CMS
- Conduct regular site audits to identify issues, gaps, and optimisation opportunities
- Support conversion rate optimisation across key journeys
- Assist with A/B testing setup, QA, monitoring and analysis
- Implement on-page SEO improvements (metadata, content structure, internal linking)
- Apply UX and best practices to improve site performance
- Monitor site performance (traffic, engagement, conversion) and support funnel analysis
- Support GA4 tracking, tracking validation, and Google Tag Manager implementations
- Build and maintain reporting frameworks and dashboards
- QA site updates before and after release and escalate bugs or journey issues
- Maintain documentation and change logs for site releases and updates
- Willingness to travel to various business locations as needed
What We Do
Culligan UK is a leading provider of innovative and high-quality water solutions, offering a wide range of products like water coolers and dispensers for businesses and homes, and emphasizes designing, building, and servicing their own products.
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