Ecommerce Manager

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

• Ability to practice and techniques related to web merchandising or online retailing and online sales.
• Ecommerce sales management, account management and growth development.
• Able to handle margins, negotiations, and platform advertising
• Have strong understanding of ecommerce and advertising metrices.
• Expert understanding of different technological components of online commerce
• Knowledge of database creation, search engine optimization tactics, data mining, and security issues.

• Performance Marketing & Content Management

Ensure catalog maintenance, relevant product images, product communication & A+ content is up to date on all the platforms. Manage Ecommerce platform like AMS,FK ads and other ecommerce platforms marketing strategy and execution. Good hand on experience on the performance marketing. Analyze and optimize campaign performance based on data-driven insights and strategy using quantitative analysis. Develop ecommerce platform wise marketing strategy in line with Brand Marketing/ Business Goals and evaluate the Pre ROI of all the marketing spends. Coordinate with brand team & agency for marketing content creation for all campaigns and take relevant approvals as per SOP. Effectively plan & develop digital media campaigns to meet marketing & business strategies. Ensure optimum results which meet set KPIs and calculate Pre ROI & Post ROI of all campaigns. Build understanding on latest media innovations and implement those relevant with marketing/business objectives.

• Cross Business Collaboration

Work with brand team for creative and campaign launches on ecommerce platforms. Work with supply chain team to ensure stocks are aligned as per sales target and location wise. Work with finance team to align consumer discounts, promo and other marketing expenses.

• E-Commerce Accounts Vendor Management

Onboard new ecommerce vendors agree their terms & conditions and increase overall ecommerce umbrella channel. Plan & manage strategic business plan with ecommerce vendors for entire year on aspects like product category planning, sales forecast, product inventory, supply forecasting etc. Review strategic plans on monthly or quarterly basis. Project sales region wise along with inventory requirement & give analysis to business heads to undertake necessary marketing & sales plans. Follow up with ecommerce vendor for PO, appointment & confirm outstanding due before the new PO is supplied to the vendor. Administer everyday activities at ecommerce platform and develop efficient eCommerce strategies to maximize channel growth. Managing listing on Market places (Amazon, Flipkart) Pure play E-com (Nykaa, Purplle) and E-pharmacies (1MG, Pharmeasy & Netmeds). Keep looking for emerging E-com sites and ensure partnership with them and listing on Galderma brands.

• Driving E-Commerce Sales Targets

Responsible for the delivery of the online sales plans and contribute to the regular re-forecasting process throughout the year. Produce seasonal product sell-through analysis. Collaborate with sales and sourcing to develop strategic partnership activities and implement the execution framework and strategic plan on identified opportunities with ecommerce platforms.