Ecommerce Intern

6 months Internship, Full Time

Founded in Hong Kong in 2016 by the French couple Delphine Lefay and Diego Dultzin Lacoste, OnTheList is a leading premium flash sales concept in Asia and the Middle-East. OnTheList works to minimize the problem of excess stock by turning past-season inventory into sustainable opportunities. OnTheList works directly with retail brands and official distributors, turning old inventory into opportunity by providing a sustainable way for brands to sell past-season items that would have otherwise ended up in landfills, while providing the best deals and steep discounts to our OnTheList members. Since launching in Hong Kong in 2016, OnTheList has hosted over 5,200 flash sales and has built a community of over 1.3 million members across all regions. We’ve since expanded to Singapore, Australia, Malaysia, Korea, Shanghai, Beijing, Thailand, and Dubai.

Sustainability is rooted in who we are and motivates us to continue our mission. To date, we have saved over 8.2 million items from ending up in landfills. Forming OnTheLove, our CSR initiative, has allowed us to deepen our commitment to minimizing our carbon footprint while working with local organizations and hosting regular charity sales.

At OnTheList, our values guide everything we do: Family Spirit is driven by humility, fostering genuine connections with our community. Panache reflects our passion for delivering exceptional experiences, while sustainability is rooted in our commitment to creating a positive impact on the world around us. Excellence is driven by the cooperation of our teams.

About the job

Reporting to the E-Commerce Manager, the E-Commerce Intern will provide operational support to the E-commerce team, receiving trainings and real work experience on website setup (front end/back end), graphic design, product selection, pricing strategy and sales analysis.

Your contribution will be fundamental as you will support the E-Commerce team during its busiest time of the year, and will communicate with brands on a weekly basis, sharing your findings and recommendations – upon the supervision and advice of the team. You will acquire operational experience across a wide range of E-commerce skills.

At OnTheList, we care about the environment and sustainability. We are a certified B-Corp and our mission is to help brands to “Turn Inventory into Opportunity”.
 

What we will trust you with

E-commerce support

- Create product content (product names, descriptions and visuals) for the online flash sales, ensure the website reflects correct detail and prices, proactively amending any errors.

- Assist in the day-to-day operations of the e-commerce department, including order processing, inventory management and fulfillment.

- Collaborate with cross-functional teams, such as marketing, IT, and logistics, to ensure smooth and efficient operations.

- Work closely with the Customer Service team to rectify any product or delivery issues to ensure excellent customer service.

- Share preview links with the brand partners to make sure the information is correct (e.g. product content, materials, product images, descriptions, etc.)

- Update and maintain product listings on the company's e-commerce platform, ensuring accuracy and completeness of product information, pricing, and availability.

- Assist in analyzing sales data and customer behavior to identify areas for improvement and optimization.

- Support the implementation of promotional campaigns, discounts, and special offers on the e-commerce platform.

Data analysis and reporting

- Prepare daily and weekly sales reports for brand partners and internal stakeholders, analyzing data and identifying commercial actions to leverage additional sales

- Conduct business, quantitative and qualitative analysis on sales data

Ad-hoc

- Participate in other projects and ad-hoc requests

What it takes

- Currently enrolled in a bachelor's or master's degree of one of top leading universities or business schools

- High-energy self-starter with a relentless, entrepreneurial work ethic

- Proactive, able to understand the needs of the brands / customers / team

- Exceptionally organized, with time management and multitasking skills

- Flexible and able to work across departments, quickly switching between tasks

- Excellent communication skills and interpersonal skills

- Hands-on with Excel and Word, ideally with Shopify / Google Analytics

What do we offer

- A unique internship in an international and dynamic environment

- Diverse career start opportunities across multiple departments for high performers

- Diverse and challenging tasks to ensure professional development

- Flexible working environment with remote working arrangement

- Commitment to a diversity, equity, and inclusiveness in our workplace

- Staff purchase discount