eCommerce Functional Analyst

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

As a Business Functional Analyst, you will be a member of the Commercial Processes and Tools for Business Enablement Agile Unit, in the eCommerce Functional Analysis Chapter. You will work in the Agile Team “Manage Collaboration & Knowledge Sharing Framework", whose mission is to manage the collaboration framework for the Division, to support planning, ideation and knowledge sharing of standard designs, best practices and guidelines​.

You will have the opportunity to be responsible for analyzing, managing, developing and improving global and integrated end-to-end business processes. By collaborating with business and IS stakeholders, you will be responsible for bridging the gap between the business and the technical environment, by gathering business requirements and using data analytics to assess processes and outline challenges, opportunities, and solutions, to support decisions for new or improved IS solutions/services.

This role is contributing to the Electrification Smart Power globally.

Preferred location: Europe

The work model for the role is: Hybrid

You will be mainly accountable for:

• Uncover, collect, analyze, and prioritize business requirements, skillfully translating them into implementation stories for the development of tools for Strategic & Portfolio Planning, backlog Execution & Delivery, as well as ticketing tools and platforms for knowledge sharing

• Translate business requirement into specifications for internal and external development team

• Collaborate closely with business users and development team to establish clear development plans and testable acceptance criteria, ensuring seamless alignment and leveraging best practices to fulfill business requirements

• Provide analysis for specific business functions, supplying technical and business process/data expertise to support decisions for new or changed IS solutions/services

• Work together with developers and IS to estimate and monitor development effort, encompassing capacity, status, and velocity, across planned developments and releases

• Confirm whether the delivered solution meets the actual specification within User Acceptance Tests

• Provide training and guidance to users of the tools

• Report out and provide project updates to key stakeholders

Job Qualifications:

• Bachelor’s degree in Engineering, Computer Science, Mathematics, Physics, or Statistics

• 3+ years of experience in similar technical or leadership roles

• Technical proficiency in Salesforce and AI-driven tools; skilled in Python (OOP) with familiarity in Docker, GitLab CI/CD, Azure DevOps, Jira, and Linux

• Strong knowledge of Agile methodologies, providing leadership and guidance to teams in backlog management and delivery

• Excellent analytical and risk management capabilities, with financial acumen to estimate costs, efforts, and manage IS solution demand

• Knowledge of AI technologies and their application to optimize business processes and decision-making

• Fluent in English with excellent communication and stakeholder management skills

What’s in it for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.

More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

Call to Action

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We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.