eCommerce Digital Product Analyst

Reposted 8 Days Ago
Be an Early Applicant
3 Locations
In-Office or Remote
Senior level
Biotech
The Role
Work with product managers to manage the full digital product lifecycle for eCommerce: define requirements, lead cross-functional initiatives, run research and testing, translate VOC into IT requirements, own roadmaps, tracking, and Level 3 support, and drive adoption and continuous improvement.
Summary Generated by Built In
Job Description

The primary responsibility is to work closely with product managers and manage the full product lifecycle—from ideation and planning through development, launch, and continuous iteration.

  • Collaborate with Product Managers to define and refine product requirements and translate them into actionable development plans.
  • Lead cross-functional initiatives involving Design, Engineering, QA, IT, Finance, and Customer Operations to deliver digital solutions.
  • Develop and maintain product roadmaps based on user feedback, market research, and emerging technology trends.
  • Conduct market research, customer co-design, experimentation, and competitive analysis to inform product strategy.
  • Translate Voice of Customer (VOC) insights into structured IT requirements and prioritize enhancements.
  • Prepare product documentation, lead enablement efforts, and support training for internal teams.
  • Partner with Sales, Marketing, and Customer Success to ensure product adoption and positioning.
  • Own test strategy and coordinate cross-functional testing and business sign-off for digital solutions.
  • Track and manage project delivery timelines, budgets, and KPIs.
  • Recommend enhancements to improve customer experience and ease of use.
  • Serve as Level 3 support for eCommerce, managing defect backlogs and guiding support teams.
  • Leverage existing digital capabilities to inform solution design and ensure scalability.
  • Collaborate with internal and external IT partners to scope, plan, and execute projects effectively.
Qualifications
  • Bachelor's or Master's Degree or equivalent.
  • Overall, at least 6-8 years of work experience. Minimum 2 years supporting Digital Product Management role.
  • 3 years of project and/or program management experience focusing on Agile methodology.
  • Proven experience in digital product analysis, product management, or business analysis.
  • Strong understanding of agile methodologies and user-centered design principles.
  • Excellent communication and stakeholder management skills.
  • Ability to translate complex customer needs into clear technical requirements.
  • Experience with digital platforms, eCommerce, and cross-functional project delivery.
  • Analytical mindset with a passion for data-driven decision-making.
  • Familiarity with product lifecycle management tools and frameworks.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: Marketing
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The Company
HQ: Santa Clara, CA
17,369 Employees
Year Founded: 1999

What We Do

Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.

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