Our Home & Outdoor division is united by thoughtful design and lasting quality. From kitchens to campsites, we provide consumers with premium, innovative products for life -- in and out of the home. This business unit includes our OXO, Osprey, and Hydro Flask brands, and this role may support one or more of these brands.
Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!
Position: eCommerce Coordinator - OXO
Department: Marketing – Home & Outdoor
Work Location: New York, NY, Hybrid (work 3 days onsite)
Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.
What you will be doing:
The Ecommerce Coordinator will coordinate and deliver on various ecommerce tasks to and from multiple teams; marketing, customer service, inventory management, IT, product and brand.
- Update and create various types of content in the ecommerce admin: Product pages, Landing pages, Homepage, Content Pages, Relationships & Configurations
- Liaise with internal development team for new features.
- Work closely with Customer Service teams to ensure consumer friction is addressed and mitigated through site updates
- Help educate marketing and design teams on site possibilities.
- Strive to become a subject matter expert in the oxo.com admin.
- Participate in workflow documentation.
- Work tightly with the marketing team for onsite campaigns.
- Collaborate on all marketing calendars.
- Using data and industry insights, suggest new merchandising strategies for the home pages, landing pages, product pages and site search.
- Make content recommendations for seasonal initiatives.
- Promotion code maintenance & support for various teams.
- Communicate site updates to all relevant teams.
- Work with inventory teams to assess gaps, stock, demand and pricing.
- Keep up with product development for new information, launches, and features.
- Pricing support for the sale teams.
- Traffic and support UI issues from the customer service, product development and sales teams.
- Coordinate with internal and external groups for A/B testing.
- Help support the testing roadmap.
- Communicate initiatives to relevant teams
Skills needed to be successful in this role:
- Tech Savvy – competent with web-based technologies though work or leisure – admin UI, traditional ecommerce structures, website design, merchandising.
- Experience with Magento and Atlassian preferred.
- Excellent communication skills both verbal and written.
- Data-driven mindset
- Demonstrated high level of autonomy and ability to self-start
- Demonstrated passion for improving the consumer experience and making it the best it can possibly be
- Ability to manage multiple projects and strong desire to “own” all aspects of eCommerce Communication for OXO.
- Prefer a candidate that has ambition and passion to make the consumer experience for OXO consumers the best it can possibly be!
- This is a growth role. The ideal candidate can leverage their foundations and build on top of that.
Minimum Qualifications:
- Bachelor’s Degree in Marketing, Communications, or related field
- 3+ years of Magento admin experience
- Previous work with DTC marketing and digital “product” management
- Experience working cross-functionally with myriad teams
- Knowledge of various digital platforms and passion for keeping up with and learning about new on-site marketing approaches.
- Authorized to work in the United States on a full-time basis
In New York, the standard base pay range for this role is $27.63 - $34.54 hourly. This base pay range is specific to New York and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.
Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.
Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.
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For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.
Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000.
Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.
At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.
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What We Do
Look around your home, and you'll find us everywhere: In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!
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