We are looking for an E-Commerce Assistant to join our Digital Trade team here at Harrods.
About The Role
The purpose of this role is to provide support to the E-Commerce Assistant including data governance, efficient management of product merchandising, trade reporting, managing stakeholder communications and executing trading actions.
You will also;
- Maintain custom edits on site (Bestsellers, Exclusives, Just In, Trends)
- Use web analytics data from Google Analytics to identify insights and actions from the reports
- Update, maintain and merchandise category pages with the new products that have been published, as required
- Support with brand communications
About You
The ideal candidate will have a commercial mindset (retail, and E-Commerce experience Is preferred) and Previous experience with Microsoft office, and google analytics. It is important in this role to have strong attention to detail and be confident when it comes to stakeholder management.
We are also looking for someone who has clear communication skills both written and verbal and has the ability to multitask. You must be a team player with excellent Time Management skills with the desire to learn and grow.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
PermanentDepartment:
Online Trade (Lauren Byrne)Skills Required
- Experience in retail and E-Commerce
- Previous experience with Microsoft Office
- Experience with Google Analytics
- Strong attention to detail
- Clear communication skills
- Time management skills
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category. Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers. Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
