Ecommerce Assistant Manager

The Company
iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.

The Opportunity
We currently have an opportunity for an Ecommerce Assistant Manager to join our Ecommerce team on a full-time basis.

Reporting to the Ecommerce Manager, core focus of the role is to bring B2B/E-retail store management back in-house to cut costs and ensure consistent execution. The E-commerce Assistant Manager will oversee key platforms, drive affiliate and social commerce growth, coordinate operations, and deliver insights to support cost savings and accelerate revenue growth.

Key accountabilities and performance indicators include:

•    Oversee B2B / E-Retail platforms (e.g., Blibli, Astro) to maintain strong store health and campaign readiness.
•    Supervise and empower e-commerce enablers in daily store operations, ensuring alignment and efficiency.
•    Coordinate with supply chain and sales teams to secure smooth order fulfillment and stock availability.
•    Manage e-retail activities such as product assortment, pricing, promotions, and joint business planning.
•    Build and maintain strong relationships with platform partners to maximize visibility and support.
•    Lead affiliate programs to increase traffic, sales, and brand visibility across platforms.
•    Drive livestream activations and creator collaborations to boost engagement and conversion.
•    Oversee social commerce content strategy to ensure relevance, brand alignment, and performance.
•    Track, analyze, and report on sales, promotions, and key operational metrics on b2b and social commerce.
•    Provide insights and recommendations to drive businesses, while driving continuous process improvements.

About You
To be successful in this role, you will possess the following
•    Bachelor’s degree in Marketing, Business Administration, Communications or a related field.
•    Minimum 4-6 years of experience in e-commerce or digital marketing, including managing online stores/marketplaces.
•    Strong knowledge of online sales platforms and digital marketing tools (SEO/SEM, online ads, analytics, inventory & fulfillment basics).
•    Excellent communication and negotiation skills, data-driven mindset, problem-solving ability, and capable of working under tight deadlines.
•    Good command of English (spoken and written).
•    Creative, proactive, and adaptable to fast-changing e-commerce trends.

Personal Attributes:
•    Analytical & Data-Driven: Comfortable interpreting sales and campaign metrics to make decisions.
•    Commercial Mindset: Focused on revenue growth and cost efficiency.
•    Results-Oriented & Proactive: Takes initiative and drives projects to completion with minimal supervision.
•    Strong Communication & Collaboration Skills: Able to coordinate across internal teams and external partners effectively.
•    Adaptable & Agile: Thrives in a fast-changing e-commerce environment and handles multiple priorities.
•    Creative & Innovative: Spots opportunities for new campaigns, partnerships, and process improvements.
•    Attention to Detail: Ensures accuracy in listings, pricing, and promotions.
•    Leadership & Influencing Skills: Capable of guiding enabler teams, affiliates, and content creators

Additional Requirements / Working Conditions
•    Adhere to company values at all times
 
If you wish to be part of an energetic team within a thriving organisation, focused on bringing innovative products to market, please APPLY TODAY! We want you to join us in our pursuit of healthy living!