About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Life at THG Beauty
We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.
By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
Why be an Ecommerce Assistant at THG Beauty?
At Dermstore, we are the premier destination for professional-grade skincare and specialty beauty. As a digital-first leader, we curate the world’s most efficacious clinical brands, providing our customers with expert-led solutions for their skin health. We set the industry standard for e-commerce excellence by combining dermatological heritage with a seamless, high-growth shopping experience.
Reporting to the Ecommerce Director, the Ecommerce Assistant will assist in monitoring and improving performance to deliver annual sales and profit budgets, aligned with the growth strategy and brand identity of the assigned US beauty website.
As an Ecommerce Assistant, you’ll:
- Update website with current activity to drive improvements in AOV and Conversion
- Report daily on KPI performance specifically: conversion rates, average order values, revenue, traffic to site and gross profit levels.
- Work with the other members of the team to help plan online activities and campaigns. Effectively bring pages to life via site merchandising and product elevations.
- Optimize the customer onsite journey from landing on the website to checkout, and all funnels in between.
- Self-Driven improvements to the website to optimize performance through THG data sources.
- Work closely with the performance marketing team to create the best offers and target by channel. (including email, affiliate, and PPC)
- Support any collaborations with Buying, Supply Chain, Brand and Customer Services teams in driving improvements.
- Work closely with commercial marketing to deliver onsite brand campaigns.
- Work closely with the Campaign Manager and Brand Marketing team to ensure all necessary creative assets for site fits with brand’s guidelines, are ready for use, and contributing ideas for future events.
- Awareness of competitor offers and pricing in line with our own current trading plans.
- Support any projects as required by line manager.
What skills and experience do I need for this role?
- Ability to collaborate across functions with all team members
- Ability to prioritize and structure work in an organized fashion
- Good financial and analytical ability
- Excellent communicator, problem-solver and critical thinker
- Systems- excel, google analytics, ecommerce platform system knowledge is a plus
- Driven and goal-oriented
- Pro-active and positive ‘can do’ attitude
- Detail-oriented and organized
- Collaborative
- Passionate and eager to learn
- Can work effectively in a fast-paced environment
What’s in it for me?
- Salary: $63,000 to $66,000 annually
- Must be located in the NY Metro Area
- Hybrid Work Model - 3 days office/2 days home
- Medical, Dental, Vision plans
- 401K matched up to 5%
- Generous PTO (Paid Time Off)
- Short and long-term disability
- Exclusive employee discounts off THG Brands
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Skills Required
- Must be located in the NY Metro Area
- Ability to collaborate across functions with all team members
- Ability to prioritize and structure work in an organized fashion
- Good financial and analytical ability
- Excellent communicator, problem-solver and critical thinker
- Excel system knowledge
- Google Analytics knowledge
- Ecommerce platform system knowledge
- Driven and goal-oriented
- Pro-active and positive 'can do' attitude
- Detail-oriented and organized
- Collaborative
- Passionate and eager to learn
- Can work effectively in a fast-paced environment
What We Do
THG (www.thg.com) is a vertically integrated, digital-first consumer brands group, retailing its own brands predominantly in beauty and nutrition, plus third-party brands, via its proprietary, end-to-end, e-commerce technology, infrastructure and brand-building platform (THG Ingenuity) to an online and global customer base.
