eCommerce Account Manager (Amazon)
As eCommerce Account Manager (Amazon), you will own the end‑to‑end performance of online customer accounts, driving sales growth and profitability through digital shelf optimisation, data‑led decision making, and effective execution of pricing, promotions, and media.
About the RoleThe eCommerce (Amazon) Account Manager is the end-to-end commercial owner of online customer accounts, responsible for translating brand and channel strategy into digital-first joint business plans that drive online sales growth, visibility, and profitability.
The role focuses on optimising the digital shelf, promotional effectiveness, improving operational compliance and media activation, while ensuring strong collaboration with customers and internal teams to deliver best-in-class eCommerce execution.
What You Will Do- Own and deliver eCommerce joint business plans, including revenue, margin, pricing, promotions, and media investment.
- Lead online commercial negotiations and manage trade terms to drive profitable growth.
- Take full accountability for account P&L performance.
- Drive digital shelf excellence (content, availability, visibility) across platforms
- Use data and analytics (conversion, ROAS, traffic) to optimise performance and investment decisions.
- Plan and execute promotions, retail media, and key trading events.
- Build strong customer and cross-functional partnerships to ensure best-in-class execution.
- Manage day-to-day Vendor Central operations
- Drive operational compliance to reduce operational issues such as shortages and chargebacks
- Experience: You will have proven experience working with Amazon in a commercial capacity for minimum 2 years with a strong working knowledge of Vendor Central
- Customer Engagement: You will build trust and rapport with buyers through responsive, day-to-day interaction and strong issue resolution.
- Execution: Ensuring that pricing, promotions, and service levels land as planned across the shelf and supply chain with a focus on reducing operational issues
- Negotiation Skills: Securing tactical wins in trade terms and dispute resolution with a focus on protecting margin.
- Flexibility & Responsiveness: Thriving in dynamic retail environments with agility and proactive follow-up.
- Growth Mindset: Driving account growth by spotting opportunities within existing relationships and coordinating execution across functions.
- Strong understanding of eCommerce KPIs (conversion, ROAS, traffic, AOV).
- Experience with digital shelf tools and analytics platforms.
- Commercial acumen with P&L ownership mindset.
- Strong negotiation skills in a digital retail context.
Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us
Application End Date:19 Jul 2026Job Requisition ID:Essity262384Skills Required
- Minimum 2 years commercial experience working with Amazon
- Strong working knowledge of Amazon Vendor Central
- Experience with digital shelf management tools and analytics platforms
- Strong understanding of eCommerce KPIs (conversion, ROAS, traffic, AOV)
- Proven negotiation skills and experience managing trade terms
- Commercial acumen with P&L ownership mindset
- Ability to drive operational compliance and resolve supply chain/operational issues
What We Do
Essity - a globally leading hygiene and health company, breaking barriers to well-being. Our expertise in hygiene and health began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day. Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. Our barrier breakers innovate for good and contribute to shaping a sustainable future. At Essity, every career is as unique as the individual. We empower employees to excel together and reach their full potential in a winning culture motivated by a powerful purpose. We provide a sustainable work-life based on flexibility for both employees and employers. At Essity, we are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, is to enable customers and consumers to lead fuller lives at all stages of life. Our leading global brands include TENA, Tork, Actimove, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic, Vinda and Zewa. Essity has about 36,000 employees. Net sales in 2022 amounted to approximately SEK 156bn (EUR 15bn). The company’s headquarters is located in Stockholm, Sweden, and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity
