Job Description
WHAT YOU’LL DO
As an eCom Business Controller, you are responsible for.
- Contributing to digital profitable growth in the sales market, playing an important role in understanding our digital commercial performance and the digital P&L.
- Maximize profitable net sales and customer base – short and long term
- Drive net sales and day-to day operations and executions with a full understanding of your sales situation through sales and customer behaviour analysis.
- Set and drive actions to reach sales and profitability targets and secure digital sales follow up.
- Identify opportunities and threats for your sales markets based on biggest sales/customer impact; suggest commercial activities and follow up the final customer offer and apply learnings to future actions.
- Ensure delivery of the financial result of e-commerce and secure a high-quality sales plan
- Take ownership for securing digital budget, financial sales plan, and forecasts.
- Responsible for taking a holistic view, drive and follow up of the digital P&L
- Set sales plan and sales equation on weekly and daily level together with E-com Commercial Manager
- Follow up on selling and full sales equation
- Review and follow up logistic cost and service scope ensuring cost-efficient and value-optimized customer promise.
- Proactively review performance and identify opportunities and actions connected to sales, customer, traffic, and logistics to maximize net sales, omni profit, and customer base value in the region.
- Provide analytical support to the full team in order to further develop its capabilities.
- Create templates and tools to optimize daily operations in the team
WHO YOU’LL WORK WITH
As an Ecom Business Controller you are a key member of the Ecommerce team, whilst working with the Country Controller. You will collaborate regularly with other functions in the local market such as Merchandising, Marketing and the Warehouse team as well as global and regional teams in Sweden.
WHO YOU ARE
We are looking for people who are…
- Collaborative and enjoy working in a team with a diverse group of people to achieve business goals and targets.
- Adapt at visualizing and presenting analysis and conclusions toward a wide range of stakeholders.
- Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration.
- Proactive, curious and an have an innovative approach to problem solving with a constant improvement mindset.
- Experienced in Power BI, MS Teams, SharePoint, GA, Tableau, Excel, PowerPoint
We are looking for people with…
- Strong analytical skills with the ability to synthesize information and turn your analysis into actions.
- Salesmanship combined with strategic mindset to identify key drivers and associated actions to optimize digital sales and profit as part of Omni P&L.
- Strong communication and informal leadership skills, with ability to get your message across and drive to see them through.
- A growth mindset and adaptable to change
- 5+ years in eCommerce experience and/or relevant experience in Controlling in digital business
- Data and web analysis experience
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
- We offer flexible working arrangement with the option to WFH 2 days a week. Subject to business needs
- You will receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories
- We are an inclusive company where you are encouraged to be yourself at work
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Additional Information
This is role is based in our Sydney Support Office.
Due to data policies, we only accept applications through our career’s site. Full working rights for Australia are required.
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What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
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