Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
JOB MISSION:
We are seeking an Ecommerce Content & Operations Intern within the EMEA Direct to Consumer organisation headquartered close to Olympic Stadium in Amsterdam and working across all the EMEA websites. Reporting into the Site Content Lead, the role will be performing a critical role in the management of the EMEA websites, working alongside the Ecom Campaign Specialist, Ecom Product Information Coordinator, Operations Specialists, and Marketing and be responsible for supporting the Ecommerce Content Team for a 6 month internship duration.
The Ecommerce Content Team leads the process for best-in-class site experience and campaign delivery and stability of the E-commerce platform within the CX team. You will be playing a key role in creating, scheduling, and localising site content activities, assisting with monthly product launches, and product readiness process.
MAJOR ACCOUNTABILITIES:
Support the execution of the EMEA operations and on-site campaigns with tasks including, but not limited to:
Content readiness for marketing campaigns and site new features, such as creation, localisation, and scheduling on-site content.
Product readiness support, monitoring online product presence, ordering samples for local product photography shoots etc.
Adhoc requests such as supporting global content projects, analytics to support content performance reports, amongst others.
Ecommerce category management
REQUIREMENTS FOR SUCCESS:
Pursuing a or completed a Bachelor degree in marketing/business/communications related studies
Highly organised and detail-oriented with a creative mind to think outside of the box.
Self-starter mentality with the ability to work well in a team environment and with different stakeholders.
A good understanding of the digital customer journey.
Fluent in English and preferably one other European language.
Strong communication skills, both written and oral.
Ability to work with tight deadlines in a fast-paced environment.
Proficiency in MS Office (including Excel) programs is a must.
Experience working with Salesforce Commerce Cloud (SFRA) is a nice to have.
Previous internship experience in Ecommerce for a retail or consumer product brand is a plus.
Equal Opportunity Employer:
New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.
If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.
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What We Do
In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype.
We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content.
Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static.
But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.
