ECM Senior Project Manager

Job ID Number

R5053

Employment Type

Full time

Worksite Flexibility

Hybrid

Job Summary

The ECM Senior Project Manager will be responsible for the planning, coordination, and successful execution of ECM projects across the enterprise. This role demands strong project management acumen, deep understanding of ECM systems and strategies, and the ability to lead cross-functional teams and vendor partnerships to deliver scalable and compliant content management solutions.

Job Description

We are looking for an ECM Senior Project Manager to be responsible for the planning, coordination, and successful execution of ECM projects across the enterprise. This position will be full-time and hybrid.

What You'll Do

• Lead end-to-end ECM project delivery, from planning and requirements gathering through implementation and post-go-live support

• Develop and maintain detailed project plans, timelines, budgets, and resource allocations

• Monitor and manage project scope, deliverables, and milestones to ensure on-time and within-budget execution

• Oversee the implementation of ECM platforms including configuration, system testing, data migration, and integration with existing enterprise applications

• Ensure technical solutions meet functional business requirements and regulatory compliance needs

• Serve as the primary liaison between business users, technical teams, and external vendors

• Facilitate effective communication across departments and ensure stakeholder alignment throughout the project lifecycle

• Identify and execute opportunities to streamline content creation, management, storage, and retrieval through ECM capabilities

• Champion best practices and drive continuous improvement in content lifecycle processes

• Develop and lead change management plans to support successful adoption of ECM systems

• Organize and deliver end-user training, support documentation, and knowledge-sharing initiatives

• Manage vendor relationships, including evaluation of proposals, contract negotiations, and ensuring service-level compliance

• Coordinate with third-party implementation partners and ensure alignment with internal project objectives

• Identify project risks and proactively implement mitigation strategies

• Resolve project issues in a timely manner, escalating when necessary to ensure minimal disruption to timelines and deliverables

• Maintain comprehensive project documentation including status reports, project schedules, and post-implementation assessments

• Provide regular updates to senior leadership, including project health, performance metrics, and strategic alignment

What You'll Need

Required:

• Bachelor’s degree in Information Technology, Business Administration, or a related discipline

• Minimum 5 years of project management experience, with a strong emphasis on Enterprise Content Management (ECM) systems and processes

• Demonstrated success in managing full project lifecycles, including stakeholder engagement, budget control, and vendor coordination

• Proficient understanding of ECM technologies (e.g., OpenText, SharePoint, Laserfiche, Documentum, or similar platforms)

• Strong leadership, analytical, and problem-solving capabilities

• Excellent written and verbal communication skills, including experience reporting to senior-level stakeholders

Preferred:

• PMP or equivalent project management certification preferred

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.