ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
- Lead the end-to-end proposal development process for client RFPs and RFIs.
- Deliver platform, licensing, translation, and eCOA Project Management cost estimates within proposal timelines.
- Coordinate and consolidate input from eCOA subject matter experts and stakeholders.
- Ensure proposals are fully compliant with sponsor requirements outlined in RFP documents and study protocols.
- Monitor and analyze proposal metrics, including win/loss rates, vendor reports, and performance trends.
- Review study protocols, synopses, RFPs, and RFI documentation.
- Identify study design requirements, risks, assumptions, and operational considerations.
- Evaluate service scope and feasibility of proposed solutions.
- Clarify requirements and resolve ambiguities through formal sponsor question-and-answer processes.
- Ensure all study activities are accurately costed using approved pricing tools.
- Review and approve Fusion strategies, pricing assumptions, and discount structures.
- Validate budgets to ensure commercial competitiveness and operational viability.
Prepare and oversee the development of:
- Proposal narratives and response content
- Budget proposals and pricing documentation
- Scope of Work documents and Information Sheets
- Provide line management and leadership to the proposal team.
- Drive continuous learning, capability development, and team upskilling.
- Build and maintain expertise in opportunity assessment and proposal management.
- Ensure team competency through coaching, mentoring, and performance development.
- Lead strategic initiatives focused on innovation, automation, and process improvement.
- Leverage analytics, AI, and technology solutions to improve proposal quality, efficiency, and scalability.
- Identify opportunities to optimize workflows and enhance business performance.
- Line management experience
- eCOA expertise
- Budget development and pricing
- Proposal writing and management
- Vendor coordination and selection
- Strong communication and stakeholder management skills
- Risk assessment and mitigation
- Process development and AI utilization
- Salesforce proficiency
- Advanced Microsoft Excel skills
- Project management experience
- Clinical trial knowledge
- CRO operational experience
5+ years of experience in one or more of the following areas:
- CRO Operations
- Clinical Trial Management
- Proposal Management
- Business Development Support
- Solutions Architecture
The successful candidate will combine strong commercial acumen, eCOA expertise, leadership capability, and proposal management experience to deliver high-quality client proposals, drive operational excellence, and contribute to business growth.
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Line management experience
- eCOA expertise
- Budget development and pricing experience
- Proposal writing and management experience
- Vendor coordination and selection experience
- Strong communication and stakeholder management skills
- Risk assessment and mitigation experience
- Process development and AI utilization experience
- Salesforce proficiency
- Advanced Microsoft Excel skills
- At least 5 years of experience in CRO operations, clinical trial management, proposal management, business development support, or solutions architecture
- Project management experience
- Clinical trial knowledge
- CRO operational experience
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
-
Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
-
Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
-
Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
