eBay Live Programming Strategy & Ops

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

At eBay, we're more than a global ecommerce leader; we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and builders, and help us connect people and build communities to create economic opportunity for all.

eBay Live is a new way to sell on eBay, enabling real-time interaction between buyers and sellers through live video. Through engaging live streams, sellers build trust, expand their customer base, and grow repeat business. eBay Live blends commerce and entertainment to create differentiated, high-trust shopping experiences at scale.

This role sits at the center of the Programming & Partnerships organization and serves as a key operational and analytical partner to the team’s Strategy & Operations lead. The focus of the role is to enable faster, clearer, and more effective decision-making by translating data, business context, and cross-functional input into actionable insights and well-executed plans.

You will drive day-to-day execution across programming, partnerships, and production by ensuring priorities are clearly defined, workstreams are coordinated, and leadership is consistently equipped with the information needed to make high-quality decisions. This is a highly leveraged role focused on execution, clarity, and insight generation, helping scale the impact of the broader team.

The ideal candidate is highly structured, detail-oriented, and proactive, with strong analytical instincts and the ability to turn ambiguity into clear, actionable outputs. You are comfortable operating behind the scenes to ensure leaders and teams can operate at their best.

Strategic Execution & Coordination

• Drive execution of key initiatives by aligning stakeholders on scope, timelines, milestones, and success metrics

• Track progress across workstreams, identify risks and dependencies, and ensure timely delivery of priorities

• Translate strategic direction into clear, actionable plans across cross-functional teams

Decision Support & Insight Generation

• Synthesize data, business context, and stakeholder input into clear, structured recommendations

• Anticipate leadership needs and proactively provide the insights required to inform decisions

• Conduct analyses on user behavior, seller performance, and content effectiveness to identify trends and opportunities

• Partner with data teams to define metrics, dashboards, and experimentation approaches aligned to team priorities

Materials & Communication

• Build high-quality, executive-ready presentations that clearly communicate insights, progress, and recommendations

• Prepare materials for internal reviews, partner meetings, and executive forums to ensure clarity and consistency

Operational Leverage & Planning Support

• Support prioritization and planning by ensuring key initiatives, decisions, and follow-ups are tracked and executed

• Maintain visibility across initiatives to ensure alignment and accountability

• Identify gaps, inefficiencies, or areas of ambiguity and proactively drive clarity and resolution

• 4–5 years of experience in program management, strategy, consulting, or a related role. 

• A degree or significant work experience in analytics. 

• Strong ability to translate data into clear insights and recommendations

• Proven ability to create structured, compelling presentations for executive audiences

• Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously

• Strong communication skills and ability to work effectively across cross-functional teams

• Experience in marketplaces, live commerce, content platforms, or partnerships-driven businesses

• Familiarity with analytics tools such as Tableau or Amplitude and planning tools such as Monday.com

• Experience working with Google Workspace 

• Comfort operating in fast-paced, ambiguous environments

• Familiarity with AI tools such as ChatGPT or Claude

• Leadership is consistently equipped with clear, concise, and actionable insights to inform decisions

• Cross-functional initiatives are well-coordinated, with strong follow-through and minimal friction

• Business reviews and strategic materials are high-quality, consistent, and decision-oriented

• Key risks, gaps, and opportunities are identified early and addressed proactively

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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