Early Career Program Manager (Hybrid)

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Jacksonville, FL, USA
In-Office
79K-119K Annually
Fintech • Financial Services
The Role

Responsibilities:

The Program Manager is responsible for the full end-to-end management of Analyst and Associate experiences.  Provide end-to-end management of Early Career program experiences including but not limited to training, performance reviews, compensation, promotion, and mobility.

Performance Management & Compensation

  • Drive Early Career processes for, including year-end ratings, review conversation and compensation
  • Manage compensation data and reporting
  • Execute on promotion process
  • Continuous involvement in headcount discussions, management, and target setting

Career Development & Mobility Opportunities

  • Manage mobility with Analysts and Associates within the region; partner with Recruiting, compensation and business stakeholders
  • Provide career coaching and support for those looking for internal opportunities
  • Manage any career development domestic or global rotations
  • Design and implement initiatives aimed at attracting, developing, and retaining junior talent

Engagement, Immersion & Offboarding

  • Work closely with HR colleagues to ensure onboarding requirements are met
  • Partner with managers on the immersion of new talent into the organization
  • Maintain a pulse on the population around morale, trends and overall experience through quick chats, Roadshows and other ad hoc feedback mechanisms
  • Conduct Exit Interviews with all resigning employees and help manage attrition data

Manager Capabilities

  • Actively engage with managers and staffers throughout the talent cycle to impart best practices for managing and developing junior talent

Employee Relations

  • Partner with the HR Advisor, Employee Relations, and Legal teams to evaluate and resolve all employee relations issues

Learning

  • Partner closely with Early Career Learning teams to execute and implement the new hire induction training program at both Analyst and Associate levels.

Immigration

  • Partner closely with immigration team to ensure all junior bankers requiring sponsorship are properly put through the visa process

Qualifications

The ideal candidate will be a college graduate, preferably with 2-3 years of campus recruiting, program management, or other relevant experience

  • Desire to be in a service-oriented environment with enthusiasm and high level of interest in Human Resources and program design and management
  • Strong technical skills, including significant experience using Excel and PowerPoint
  • Ability to manipulate and manage large data sets
  • Strong communication, writing and oral presentation skills, with the ability to liaise with stakeholders at various levels of management, including very senior interactions and expectations
  • Ability to prioritize as needed while handling multiple time-sensitive projects and maintaining high level of attention to detail in a very fast-paced environment
  • Flexibility to work some early morning and evening hours
  • Oversee groups within the Banking organization and develop a deep understanding of group dynamics, current and forecasted headcount, workload, and Analyst & Associate performance
  • Cultivate and maintain relationships with Analysts, Associates, Staffers, and Group Heads through both 1:1 meetings and group touchpoints
  • Leverage data to create presentations and analyze trends that can be used for presentations to senior leaders
  • Partner with Program Lead on implementation of junior banker initiatives
  • Execute on HR processes such as performance management, promotions, compensation
  • Liaise with HR, Legal, etc. for employee relations issues and/or as appropriate
  • Lead and participate in program engagement activities, development and networking sessions, and support junior banker council initiatives
  • Support Early Career initiatives to streamline programs globally and align roles/responsibilities between HR and Program Management
  • Create content for newsletter that is sent to program population
  • Partner with Early Career Learning team to execute new hire training program
  • Create and implement plans for new hire integration
  • Lead and manage various projects throughout the year supporting the Early Career cycle

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 02, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

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HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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