Job Summary: Scanner Operator is responsible for the accurate and efficient processing of payments and documents received via mail. This role involves opening mail, operating scanning equipment. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to work effectively in a fast-paced setting. Additionally, the Scanner Operator will be responsible for meeting production and quality standards set by the company.
Key Responsibilities:
1. Mail Processing:
- Open, sort, and distribute incoming mail according to predefined procedures.
- Ensure all mail is processed promptly and accurately.
2. Scanning and Imaging:
- Operate scanning equipment to capture images of checks, payment coupons, and other documents.
- Verify the quality and clarity of scanned images, making adjustments as necessary.
3. Quality Control:
- Conduct regular quality checks to ensure all items are processed correctly.
- Report any issues or discrepancies to the supervisor promptly.
4. Compliance and Security:
- Adhere to company policies and procedures.
- Maintain the confidentiality and security of all processed information.
5. Production and Quality Standards:
- Meet or exceed production and quality standards set by the company.
- Continuously monitor and improve personal performance to achieve these standards.
- Participate in training and development programs to enhance skills and knowledge.
Qualifications:
- High school diploma or equivalent; additional education or training in a related field is a plus.
- Previous experience in a payment processing environment is preferred.
- Proficiency in operating scanning equipment and related software.
- Strong attention to detail and accuracy.
- Good organizational and time-management skills.
- Ability to work independently and as part of a team.
- Excellent communication skills, both written and verbal.
- Basic computer skills, including familiarity with Microsoft Office Suite.
Physical Requirements:
- Ability to lift and move mail trays and packages up to 25 pounds.
- Prolonged periods of sitting or standing while performing tasks.
- Manual dexterity required for operating scanning equipment and handling documents.
Travel: None or negligible.
Other Duties: This job description is not designed to cover all activities, duties, or responsibilities required of the employee for this role. Duties, responsibilities, and activities may change at any time with or without notice.
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
Top Skills
What We Do
SPS is a leading technology-driven business transformation company. With our innovative Enterprise Workplace Solutions, we empower organizations to adopt hybrid work concepts to enhance productivity and flexibility. Our Technology Business Solutions bring together cutting-edge technology, deep vertical process expertise, and a diverse global workforce to support clients in their digital transformation journey and efficiently tackle their most complex challenges.
Headquartered in Zurich, Switzerland, SPS operates in more than 20 countries and focuses on clients in banking, insurance and health. SPS has more than 8,500 employees and is recognized with a world-class NPS by its global client base.
We act with precision, connect people to the right information, and turn data into insights for better outcomes.
Discover how our dedicated team at SPS makes an impact that matters by visiting www.spsglobal.com.
