EA Renewals Analyst

Job Descripton:

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Who We Are:

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our ground-breaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal.

Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

The Work: Renewal Specialist

As an EA Renewals Specialist, you will be part of the MSFT DIS Global EA Renewals team that leads the renewal sales motion of maintenance support contracts and identifies up-sell opportunities from our established customer base & will be responsible for achieving sales revenue targets through outbound outreach to leads, pitching the value proposition of our products to increase business adoption, and maintaining and growing those clients.

Main responsibilities:

• Leads customer renewal process, driving the engagement through to closure, and executes plans for EA renewals pipeline, to ensure targets and customer business needs are met

• Qualifies lead to opportunity & customer commits to move forward & explore renewal

• Opportunity handover to Partner Connection Manager

• Turn renewals leads into opportunities and revenue pipeline

• Engages across industries, company sizes and types to identify upsell/cross sell opportunities

• Understand customers’ current Microsoft license position, leading with Microsoft's cloud to secure customer wins, maximizing up-sell and cross-sell opportunities

• Demonstrates Microsoft value proposition, address competitive offerings and solutions

• Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions

Profile Attributes

• Keen interest in sales and marketing

• Own and deliver sales quota, including number of deals closed, revenue closed and Cloud Sales

• Effectively own and drive customer opportunities until successful closing by positioning the value of Microsoft solutions to customers and partners

• Self-driven with attention to detail and follow-through

• Excellent communication skills: verbal, written, listening skills

• Adaptable and can execute quickly on changing program requirements with flawless execution

#LI-LATAM

Basic Qualifications:

• 1+ years experience in sales or leads generation (Azure cloud and similar technologies), upcoming renewals, late renewals, future renewals tied to new contracts

• Proven inside sales/Sales experience

• High School diploma required

• Successful track record working closely with sales leadership and guiding sales teams to effectively sell a solution with a different selling motion and value proposition.

• Sales aptitude: exhibiting ability to empathize with customer and meet targets

• Exceptional interpersonal, written and presentation skills.

• Track record of over-achieving quota

• Strong phone presence and experience dialing dozens of calls per day

• Proficient with corporate productivity and web presentation tools

• Experience working with Salesforce.com or similar CRM

• Strong listening and presentation skills

• Fluent verbal and written communication skills in English and language of territory being covered

• Highly proficient computer skills including MS Office and Salesforce

• Flexible and quick learner, able to adapt to continuously evolving needs to help clients grow their business

Preferred Qualifications:

• Relevant software industry experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics

• Microsoft licensing knowledge highly preferred

• Education sector experience good to have

• Knowledge of Microsoft Cloud services and products

• Demonstrated ability to meet and/or exceed determined sales and activity quoats

• Demonstrate speed, agility, critical-thinking, and problem-solving skills with an ability to ramp up quickly

• Proactively communicate to clients on progress and proactively identify areas where clients can improve on how they use our solutions

• IT environment experience preferred

• Bachelor's degree preferred

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

 Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.