EA to the CRO / Commercial Admin

Posted Yesterday
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Edinburgh, City of Edinburgh, Scotland, GBR
In-Office
35K-40K Annually
Mid level
Artificial Intelligence • Professional Services • Software
The Role
Provide high-level executive support to the Chief Revenue Officer, managing calendars, emails, travel, meeting minutes and follow-ups. Prepare briefing materials, slide decks, reports, and assist with commercial documentation and event logistics. Partner with People on hiring scheduling and cover EA duties for the CEO as needed, while supporting VP-level stakeholders occasionally.
Summary Generated by Built In
About us 

We’re Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI-powered resource management platform is helping organisations to achieve extraordinary results.    

Our platform stands apart as the only solution that combines advanced AI, real-time project financials, and firm-wide insights to elevate resource management to a strategic function. By driving profitable growth, powering confident decisions, and ensuring satisfied clients and teams—we're helping our customers build strong organisations and careers for the long term.  

At Dayshape, our purpose is to improve people's working lives, and our culture is an important driving force in helping us to do just that. We're a friendly, inclusive, and ambitious team—driven by our values and a shared commitment to success. If you’re ready to join a fast-growing, high-impact company that’s reimagining resource management, then let’s talk.  

About the Role 

We are seeking a highly organised and proactive Executive Assistant to support our Chief Revenue Officer (CRO) in a fast-paced SaaS environment. This role blends executive support with operational responsibilities, ensuring the CRO can focus on strategic commercial priorities while maintaining smooth day-to-day operations. 

What you’ll do 
  • Manage emails and diaries for the CRO, with occasional support as needed to the VP Marketing, VP Sales, and VP Customer Success. 
  • Attend commercial meetings (weekly and monthly forecasts, team meetings, QBR’s) take minutes, and manage follow up actions. 
  • Support ad-hoc project work, for example sales and customer success enablement, monthly sales meetings, including preparation of briefing materials, slide decks, and reports for the CRO as required. 
  • Manage business travel arrangements for the CRO, and occasional support as needed to, VP Marketing, VP Customer Success, VP Sales, including flights, transportation, and accommodation. 
  • Partner with the People team on talent acquisition activities where the CRO is hiring manager, including scheduling interviews. 
  • Manage administrative duties for the CRO including assisting with the preparation of commercial documentation and contracts. 
  • Venue planning, booking and contracting for commercial events/off-sites 
  • Provide holiday cover to the EA to the CEO as needed. 
About you 
  • Proven experience as an Executive Assistant or similar role supporting C-suite executives. 
  • Exceptional organisational and time-management skills, with the ability to bring structure, clarity, and process to evolving ways of working. 
  • Experience working with stakeholders across all levels of the company and external stakeholders, such as investors and clients/customers. 
  • Strong written and verbal communication and the ability to produce high quality written work independently. 
  • Proficiency in Microsoft Office and familiarity with collaboration tools (e.g. Slack, Teams). 
  • A bias for action, with demonstrable experience proactively taking initiative to improve systems and processes 
  • Ability to anticipate needs and act proactively. 
  • Positive, can-do attitude with a collaborative mindset. 
  • Ability to manage multiple priorities in a fast-paced environment. 
  • High level of discretion and confidentiality. 
  • Strong interpersonal skills and professional demeanour. 
  • Detail-oriented and resourceful. 
  • Calm under pressure and adaptable to change. 

Bonus Points 

  • Experience supporting commercial teams  
  • Experience working in a SaaS environment 
  • Experience in a scaling company environment 
What you'll get 
  • Starting salary between £35,000 - £40,000, dependent on experience 
  • At least £1,000 per year to spend on professional and personal development  
  • 33 days' holiday per year (including bank holidays), increasing by 1 day each year to a maximum of 40 days  
  • Paid four-week sabbatical in your fifth anniversary year on top of your holiday entitlement  
  • Enhanced family leave policies  
  • Private medical insurance, including dental and vision benefits 
  • Income protection and death in service cover  
  • Matched 5% auto-enrolment workplace pension scheme  
  • Access to wellbeing offerings, such as our Employee Assistance Programme and a dedicated counselling service  
  • Volunteering time – up to 20 hours a year to participate in volunteer work  
  • Regular All Hands meeting for inspiration and over-communication  
  • Time out of the working week for team socials each month, with a mix of in-person and virtual options: past events include hiking, family BBQs, board games and at-home cocktail classes!  
  • Genuinely nice, smart people to work with, who are excited about growing our company  
Working Details  

This is a full-time role (37.5 hours per week). We typically work from 09:00 - 17:30 from Monday to Friday, though occasional flexibility may be required (e.g. when the CRO travels to the US).  

We’re ideally looking for someone in/around Edinburgh, able to work on a hybrid basis between home and our Haymarket office.  

Join the team!  

Equality of opportunity is more than just a responsibility: we believe it’s a huge advantage to welcome a variety of experiences and perspectives into the team. Diversity is a great asset and, as such, we strongly encourage applications from any background.  

This is your opportunity to really influence how we get things done. We're doing well, but there's lots more to do to maintain the high bar and pace that we've set.  

Everyone here is growing personally as the company grows, so if that sounds like something you’d like to be part of, we’d love to see your application. 

Skills Required

  • Proven experience as an Executive Assistant or similar role supporting C-suite executives
  • Exceptional organisational and time-management skills
  • Experience working with stakeholders across all levels and external stakeholders (investors, clients)
  • Strong written and verbal communication; ability to produce high-quality written work independently
  • Proficiency in Microsoft Office
  • Familiarity with collaboration tools (e.g., Slack, Teams)
  • Demonstrable initiative with a bias for action to improve systems and processes
  • Ability to anticipate needs and act proactively
  • High level of discretion and confidentiality
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong interpersonal skills and professional demeanour
  • Detail-oriented and resourceful; calm under pressure and adaptable to change
  • Experience supporting commercial teams
  • Experience working in a SaaS environment
  • Experience in a scaling company environment
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The Company
HQ: Edinburgh
109 Employees
Year Founded: 2013

What We Do

Optimize your workforce like never before. Dayshape is an AI-powered planning and scheduling platform, built from the ground-up for professional services firms. We created Dayshape to help you maintain an optimal workforce and to ensure it supports your mission: profitability and growth, outstanding client service, and fulfilling careers for your people. 1 - Profitability and growth - Maximize profitability with automated project controls and real-time economics. - Set the performance parameters in which your engagements should operate. - Activate alerts to bring poor-performing engagements to your attention. - Create approval workflows to ensure the right people review before budgets are approved. 2- Outstanding client service - Spot issues before they arise to deliver proactive client service. - Resource management software powered by artificial intelligence is your strategic asset for capacity planning. - Scan your entire workforce in seconds to find the best people for the job. - Adapt almost immediately to any disruptions to keep engagements on track and within budget. 3- Rewarding and fulfilling careers - User-friendly and intuitive modern technology is proven to increase employee engagement and productivity. - Take stock of your workforce’s expansive skills, qualifications, specialisms, and job preferences. - Use the vast knowledge available to assign work based career goals and aspirations. - Offer a more transparent, centralized, and objective approach to resource planning. To learn more about what Dayshape can do and to book a demo, head to our website- dayshape.com

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