The Role
Manage website operations, respond to customer inquiries, optimize listings, build customer relationships, monitor inventory, and develop PPC campaigns.
Summary Generated by Built In
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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
*Please only apply for this job if you are located in MX and LATAM
E-Commerce Specialist (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Bilingual E-Commerce Specialist!
Duties and Responsibilities include but are not limited to:
1. Manage the overall operation of the website and maintain a seamless user experience.
2. Respond to customer inquiries and concerns and provide assistance with customer selections.
3. Optimize product listings and content with detailed descriptions, visual assets, and specifications.
4. Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses.
5. Collaborate with internal teams on developing concepts, layouts, and promotional activities.
6. Set prices in accordance with industry trends and sales strategy.
7. Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery.
8. Develop and maintain initiatives for PPC advertisement campaigns & social media engagement.
9. Ad hoc tasks
Qualifications:
• At least 1 year experience in eCommerce, website maintenance, and related industries
• Experience with content, product, and inventory management
• Experience with SEO & knowledge of non-technical SEO best practices
• Skills and knowledge of Shopify, Amazon & eBay platforms
• Excellent English communication skills, both written and verbal (at least B2 levels)
• Strong copywriting and editing skills
• Experience with using Google Analytics for project management and reporting
• Proficient in MS Office, esp. Excel
• Knowledge of CSS Media queries
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits:
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Bonuses, Tips, and Referral Program
Schedule: 20-40 hours per week
Location: This is a remote job
Salary: This is based on your experience and skills.
Please note:
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
Skills Required
- At least 1 year experience in eCommerce and website maintenance
- Experience with content, product, and inventory management
- Experience with SEO and knowledge of non-technical SEO best practices
- Skills and knowledge of Shopify, Amazon, and eBay platforms
- Excellent English communication skills at least B2 levels
- Strong copywriting and editing skills
- Experience using Google Analytics for project management and reporting
- Proficient in MS Office, especially Excel
- Knowledge of CSS Media queries
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The Company
What We Do
Wing provides SMBs, startups, and executives with top-tier remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your super affordable team member to whom you can delegate excess work while you do the important things to grow your business.
