E-commerce Operation (Amazon)

Posted 20 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Mid level
Security • Software
The Role
Manage Amazon storefronts, the company website, eBay, and other global e-commerce platforms. Responsibilities include product listing creation and optimization, marketplace marketing, order and fulfillment tracking, customer service metrics, policy compliance, and sales performance analysis. Develop strategies to improve traffic, conversion rates, GMV, advertising ROI, seller ratings, and overall marketplace growth.
Summary Generated by Built In

Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.
Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most.

Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. 

Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Job Responsibilities 

Job Responsibilities

  • Responsible for managing and maintaining Amazon storefronts, the official website, and other multi-channel platforms.
  • Upload products, edit English descriptions and categorizations, develop marketing plans, and publish listings across Amazon's global marketplace sites. 
  • Optimize Amazon stores and product listings; utilize platform marketing tools and sales techniques (such as Promoted Listings and Markdown Manager) to enhance exposure and increase conversion rates.
  • Process customer orders, track order progress, and ensure timely fulfillment in compliance with Amzon handling times and tracking upload standards.
  •  Analyze sales data regularly; adjust strategies and propose optimizations based on performance metrics like GMV, click-through rates, and advertising ROI.
  • Maintain store policies, service metrics, and guidelines to uphold positive seller ratings, top-rated status, and overall store reputation.

Qualifications

  • Bachelor's Degree in any relevant discipline

  • Minimum 3 years of e-commerce experience on any platform (e.g., Shopee, Lazada, TikTok Shop). Experience with international platforms such as Amazon, eBay, or Walmart will be an added advantage.

  • Strong expertise in refining listing copy, visual concepts, and keyword strategies to boost CTR and conversion rates

  • Hands-on experience with sales funnels, market trend analysis, and ROI evaluation to drive actionable strategies

  • In-depth knowledge of competitive pricing, promotional strategy, and price-point positioning

  • Exceptional self-drive, proactive problem-solving ability, and strong cross-departmental communication skills to work seamlessly with supply chain and global teams

Skills Required

  • Bachelor's degree or higher
  • At least 3 years of Amazon sales and platform experience
  • Proficiency in Amazon listing rules and Seller Hub workflows
  • Experience with sales expansion tactics
  • Thorough understanding of eBay policies and the Cassini search engine
  • Ability to resolve disputes and handle returns
  • Cross-border e-commerce B2C operations expertise
  • Ability to drive traffic within Amazon
  • Market acumen and marketing strategy capabilities
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The Company
HQ: Hong Kong
175 Employees
Year Founded: 2009

What We Do

At Reolink, we believe that the more you see, the stronger your connections become. As a global leader in intelligent visual technology, we deliver innovative security solutions that empower families, small and medium-sized businesses, and communities to protect what matters most. Our mission is simple: to make cutting-edge, reliable, and accessible security technology available to everyone — from households seeking peace of mind to businesses safeguarding their growth. Beyond homes and workplaces, we are committed to wildlife conservation, supporting global initiatives such as the Olive Ridley Project, where our 4G solar-powered cameras help protect sea turtles, and the Horstmann Trust in the UK, where our HD cameras monitor vulture breeding and growth. Trusted by over 2 million families and businesses across 110+ countries, Reolink continues to redefine security and connectivity for a safer, smarter, and more connected world.

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