Tasks:
SHOPIFY/ DTC SITE WORK Product Creation- from inception to sku assignment; review pricing, load images, check categories, type, collection and tags, metafields and metadescriptions, HS codes, COO cost / price , weight, channels etc. Group and Collection descriptions/ metadescriptions. Review product & site preparedness for launch (channels, listings etc).Product architecture projects- correcting costs, tags, product type, metafields etc as assigned. Markdowns: Adjust prices, tags and collections (monthly) Homepage- update verbiage and prints for each launch, other updates as directed. Create POs in Shopify when orders are to be placed.
DTC CUSTOMER SERVICE: Daily review Gorgias for Fletch, Email for BRVE customer service issues. Follow process documents, use macros or create new ones if needed. Create returns, discount codes, etc., as customer service support requires.
DTC Marketing: Load email content into Klaviyo as directed.
WHOLESALE: Create collections in Shopify for wholesale brandboom/ Faire sync, dropship sync (on average 1-2 collections/ month) Create linesheets in Brandboom (once every 3 months)Import orders from Brandboom to Shopify, send invoices, monitor payments, release to ship, monitor shipping. Send monthly emails via Faire to announce new products.
DROP SHIP WHOLESALE: Set up retailer templates with new offers (monthly on average) Adjust images to be platform-approved (after templates are created) Create RA’s or oversee customer service inquiries on MiraklAssist as needed with integration of orders or products.
Tools Proficiency: Shopify- Product Creation/ Listings/ Architecture. Collection creation. Gorgias, Google Docs/ Sheets/Excel, Klaviyo, Brandboom/Faire, AI like Claude, ChatGPT or similar, Canva and SEO general knowledge
Salary: PHP 16,000/MONTH part-time rate
NOTE: Salary is based on the client's budget and is fixed monthly.
Skills Required
- At least 1 year experience in eCommerce
- Experience with content, product, and inventory management
- Experience with SEO & knowledge of non-technical SEO best practices
- Skills and knowledge of Shopify, Amazon & eBay platforms
- Excellent English communication skills, both written and verbal (at least B2 levels)
- Strong copywriting and editing skills
- Experience with using Google Analytics for project management and reporting
- Proficient in MS Office, esp. Excel
- Knowledge of CSS Media queries
What We Do
Wing provides SMBs, startups, and executives with top-tier remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your super affordable team member to whom you can delegate excess work while you do the important things to grow your business.
