E-Commerce Manager

Posted 6 Days Ago
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Dubai, ARE
In-Office
Senior level
Healthtech • Pharmaceutical • Manufacturing
The Role
Lead e-commerce strategy and execution for UAE and KSA to grow online sales, manage marketplace and retailer relationships, run digital marketing (SEO/SEM/social/email), monitor performance and inventory, ensure regulatory compliance, coordinate with marketing/sales/supply chain, and report results to senior management and global teams.
Summary Generated by Built In
Who we are ?

We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey.
Our portfolio includes several medical franchises and international brands such as Eau Thermale Avène, Ducray, A-Derma, Klorane, René Furterer, and Pierre Fabre Oral Care.
By joining us, you become part of a meaningful company where the human dimension is essential. You become a participant in the "We Care Movement," a movement that values excellence and innovation within passionate teams. Together, we push the boundaries of science to unite health and beauty for the benefit of all, because Every time we care for a single person, we make the whole world better.
Present in 120 countries with a team of over 10,000 employees, we are proud to create a scientific and human impact, today and tomorrow! If caring is at the heart of your values, join Pierre Fabre Laboratories and become a key player in the “We Care Movement".

Your mission

Position Summary:
The E-commerce Manager will be responsible for developing, implementing, and optimizing Pierre Fabre’s e-commerce strategy across the UAE and KSA markets. This role will ensure the growth of online sales channels, enhance customer experience, and align digital activities with the company’s brand and commercial objectives.

 

Key Responsibilities:

  • Develop and execute the e-commerce strategy for UAE and KSA in alignment with global and regional business objectives.
  • Manage relationships with e-commerce platforms, marketplaces, and digital partners to maximize brand visibility and online sales.
  • Monitor and analyze online sales performance, customer behavior, and market trends to optimize campaigns and initiatives.
  • Collaborate with marketing, sales, and supply chain teams to ensure product availability, pricing, and promotional strategies are effectively implemented online.
  • Drive digital marketing initiatives, including SEO, SEM, social media, and email campaigns, to support e-commerce growth.
  • Ensure compliance with regulatory requirements, local laws, and Pierre Fabre corporate guidelines in digital operations.
  • Prepare regular reports and insights on e-commerce performance for senior management.
  • Participate in monthly global IBU meetings, presenting business performance, key achievements, and updated growth plans.
  • Monitor stock levels across retailers, analyze sell-out performance, and provide regular reports on inventory coverage and product availability.
  • Develop and manage the annual marketing calendar for each retailer, taking into account seasonality, promotional events, and business priorities, in close coordination with the Marketing Department and Commercial Manager.

 

Qualifications & Skills:

  • Bachelor’s degree in Marketing, Business, E-commerce, or a related field. Master’s degree preferred.
  • Minimum 5 years of experience in e-commerce, digital marketing, or online retail management, preferably in FMCG, pharmaceutical, or cosmetics sectors.
  • Strong knowledge of e-commerce platforms, digital marketing tools, and online consumer behavior in the UAE and KSA markets.
  • Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Fluent in English; Arabic proficiency is a plus.
  • Ability to work independently and manage cross-functional teams.
  • Developed strong collaborations with major e-retailers in the UAE and KSA markets.

Who you are ?

At Pierre Fabre Laboratories, we believe that our greatest asset is our people.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identify, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the company’s personnel representative if you need assistance completing this application or to otherwise participate in the application process. Thus, we commit to considering all applications equally, without fail.

Skills Required

  • Bachelor's degree in Marketing, Business, E-commerce, or related field
  • Master's degree
  • Minimum 5 years experience in e-commerce, digital marketing, or online retail management
  • Experience in FMCG, pharmaceutical, or cosmetics sectors
  • Strong knowledge of e-commerce platforms, digital marketing tools, and online consumer behavior in UAE and KSA
  • Analytical skills to interpret data and translate insights into strategies
  • Excellent communication, negotiation, and stakeholder management skills
  • Fluent in English
  • Arabic proficiency
  • Ability to work independently and manage cross-functional teams
  • Established collaborations with major e-retailers in UAE and KSA
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The Company
Barcelona
8,877 Employees
Year Founded: 1962

What We Do

Pierre Fabre Group held by the Pierre Fabre Foundation, is a worldwide company with a unique positioning : the alliance of pharmaceutical and dermocosmetics expertise. This makes Pierre Fabre Group : A pharmaceutical group with a strong positioning : medical and natural The second largest dermo-cosmetics laboratory in the world The second largest private French pharmaceutical group The market leader in France for products sold over the counter in pharmacies. Our portfolio includes several medical franchises and international brands including ; Pharmaceutical Care Pierre Fabre Oncologie Pierre Fabre Dermatologie Naturactive Eau Thermale Avène Klorane Ducray René Furterer A-Derma Pierre Fabre Oral Care Glytone (US) Darrow (Brasil) Established in the Occitanie region since its creation, we manufacture over 95% of our products in France. We keep innovating passionately with our teams in 2 innovation centers in Brasil and Japan as well as in 6 R&D centers in France. Thanks to our 9,600 employees in 44 subsidiaries and our distribution activities in 120 countries, our group generated €2.7 billion in revenues in 2022, 69% of which is from international business. Pierre Fabre Group has a unique company structure. 86% of the Pierre Fabre Group is held by the Pierre Fabre Foundation, a government-recognized public-interest foundation, while a smaller share is owned by its employees via an employee stock ownership plan. In 2020, the independent organization ECOCERT Environment awarded Pierre Fabre's CSR policy at "excellence" level : - Excellence being the highest maturity level of the ECOCERT 26000 standard

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