E-Commerce Manager

Role Title: E-Commerce Manager UK (Maternity Leave Cover – 12 months)

Role description:

The E-Commerce Team is part of our Global Sales function. You would report to the Head of E-Commerce Activation and work in close cooperation with the rest of the E-commerce Team, whilst also working closely alongside and several stakeholders across the organization including the UK Sales organisation.

Key responsibilities & tasks:

In this role you will be responsible to drive the commercial performance of our owned E-Commerce (DTC & Marketplace) activities in the UK. Together with your international colleagues within the E-Commerce Team you will drive and scale our E-Commerce business and support our Operations Team in a number of tasks to the benefit of the wider European Team.

Examples of on-going activities are;

• Own all local D2C E-Commerce activities – you feel responsible for everything that happens in your local market when it comes to our own E-Commerce activities.
• Demand planning and forecasting. Aim for a 90% accuracy and work towards the Groups CCC targets
• Develop & Execute Sales Campaigns working in close collaboration with your own Marketing colleagues and UK Sales & Marketing Team. Setup of Campaigns and Promotions in the relevant IT Systems (Salesforce Commerce Cloud, Sitecore, STEP, ERP Systems,…)
• Support in our marketplace operations and help further develop this channel – seen as strategic pillar of growth within the organisation
• Work closely with our Dealer network. Ensure Click & Collect operations work efficiently for both the End Customer and our Partners.
• Work with Customer Service to ensure all End User queries are answered quickly, and proactively work at reducing our Contact Rate.
• Support our Operations Team in a number of tasks including and not limited to Order & Inventory management.

Additional skills / qualifications:

• 3+ years’ experience in E-commerce (DTC or Marketplace).
• Knowledge of email & affiliate marketing would be beneficial
• Experienced in CMS Systems (Salesforce Commerce Cloud and Sitecore would be advantageous)
• Business fluent language skills in English and other languages would be advantageous
• Team player with excellent organizational and problem-solving skills
• Proficient experience of Microsoft packages (Excel, Word, PowerPoint)

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Personality required:

• A 'what can I do’ attitude to get things done
• Creativity in developing new concepts - finding new ways to go-to market and winning solutions for us and our partners
• Openness and flexibility for changes in a dynamic environment
• Strong Collaboration and excellent communication and interpersonal skills
• Entrepreneurial spirit, passion and strong work ethic

Last date to apply:

We are continuously accepting applications