E-Commerce Manager, French Speaking (all genders)

As an E-Commerce Manager for Western Europe you will ensure that we capture local demand and trends and continually drive growth and improve our performance by making our online customer experience locally relevant. You will work closely with other e-commerce experts such as our pricing team, commercial planners and marketing teams to provide attractive campaigns and curate/create locally relevant assortment and campaigns to our customers. We are looking for an E-Commerce Manager that is up to date of the latest fashion trends and has strong French language skills.

• Drive the commercial performance of your market by being the market expert and co-managing the commercial strategy and calendar. You help to shape the investment trade-offs decisions, together with your market team colleagues.

• Drive the category performance and platform transition in your market through local business insights and assortment analysis. You will also contribute to further localization following local fashion and eCommerce trends, and leading on improving the assortment relevance for local customers and be in close contact with the dedicated supply category teams to support stock position

• Optimize the local homepage in terms of content and campaigns and run continuous initiatives to capture maximal local demand in line with the trading strategy. Plan, implement, analyse and develop onsite campaigns and navigation points to optimise the customer journey and drive business performance.

• Participate in cross-functional projects for your market and interact with local & global Marketing, Pricing, Finance, Category teams, Commercial Planning, Supply, Digital Experience and other functions on a daily level.

• You understand the competitive landscape of your markets and know how to turn competition observations and knowledge into action.

• You are enthusiastically following the latest fashion trends and you are able to apply this knowledge to campaigns and collection creation

• 3+ years of relevant experience in a similar function, preferably at a (multi-national) fashion online retailer

• French language skills

• You have obtained at least a bachelor’s degree.

• Analytical skills, a result-oriented mentality with a strong drive to get things done and ability to work independently

• Creative thinker, trend watcher and fashion enthusiast who puts him/herself in the customers shoes and creates the relevant campaigns for them

• You have excellent knowledge of Google Workspace (Sheets, Slides, Word etc), have experience with analytics platforms like Tableau, Microstrategy or Google Analytics and have worked with the back-end / tooling to manage websites before.

• Commercial mindset, excellent understanding of eCommerce KPIs and solid understanding of (online fashion) planning and trading.

• You are a team player with strong communication skills both written and oral and the ability to manage different stakeholders.

• Act like an owner, you are well organised and feel comfortable leading several key projects while keeping high priority in mind to drive the business forward.

• Flexible mindset and agile, you have experience with working in a fast-paced dynamic environment, are used to working with deadlines and works well under pressure

• Doesn’t mind working under pressure, good time management and organisation skills and can manage working on projects and deadlines

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration  

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us 

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion