The Dyson EMEA region spans 14 head offices across cities like Amsterdam, Paris, Cologne, Dubai, and Istanbul. Home to 2,000 talented individuals from 66 nationalities, with 55% female representation, our region thrives on diversity, cross-functional collaboration, and a shared drive for progress.
About the roleAs our E-Commerce Experience Manager, you will play a pivotal role in shaping and optimising the online shopping experience across eight direct websites in Central and Eastern Europe. You will be responsible for envisioning and implementing strategies that enhance every stage of the digital customer journey, working tirelessly to increase engagement and drive sales growth through innovation and a strong command of analytics.
In this role, you will closely analyse user behaviour, website performance data, and customer feedback to uncover pain points and areas for improvement. Your day-to-day will involve collaborating with our Group UI/UX and product teams to introduce new features and functionality that improve usability and conversion rates. You will also establish and oversee our SEO workstream, strategically advancing our organic search visibility in priority markets.
Personalisation and testing will be at the core of your approach, as you lead A/B tests and tailor the site experience to meet and exceed customer expectations. You will continuously monitor key performance indicators—such as conversion rate, average order value, bounce rate, and funnel analytics—to measure success and identify opportunities to further refine our approach. Staying ahead of e-commerce trends and leveraging emerging technologies will enable you to keep our platforms competitive, engaging, and aligned with best practice.
You will oversee the management of content, product listings, and promotional campaigns, ensuring everything presented to customers is accurate, consistent, and compelling. Additionally, you will champion efforts to improve site speed, mobile responsiveness, and accessibility, guaranteeing a seamless experience across all devices. As a leader, you will guide and nurture a team of three, supporting both their individual development and their contribution to achieving our collective business objectives.
About you- Minimum of three years’ experience in e-commerce content management, UI/UX, or trading
- Demonstrated expertise in SEO
- Strong analytical skills, with proficiency in tools such as Adobe Analytics
- Familiarity with leading e-commerce platforms, such as Magento
- Excellent project management and communication abilities
- Creative problem-solver with a customer-centric approach
- Proven ability to work collaboratively across functions in a fast-paced environment
- Experience applying UI/UX design principles
- Basic understanding of HTML, CSS, or web development
- Language skills in Czech, Hungarian, or Lithuanian are highly desirable
- Discount on Dyson products
- Company Pension scheme
- 29 days annual holiday plan
- Company Fitness plan
- EAP (Employee Assistance Programme)
- Life Assurance Plan
- Commuting allowance
- Health Insurance – Medical Contribution
- Eye Examination & Computer Glasses Reimbursement
*One year fixed term contract with the possibility of renewal*
Working policyAt Dyson, our vibrant campus culture is built on in-person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation, but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement.
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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.
Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.
Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.
The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
